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i just have a ubuntu live cd for some critical situations... I have a vaio F11 and a win10 as OS on it,but windows can't boot from HDD, so I tried to access files using ubuntu live,but it says:

Error mounting /dev/sda3 at /media/ubuntu/14FCB981FCB95E24: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=999,gid=999,dmask=0077,fmask=0177" "/dev/sda3" "/media/ubuntu/14FCB981FCB95E24"' exited with non-zero exit status 14: The disk contains an unclean file system (0, 0).
Metadata kept in Windows cache, refused to mount.
Failed to mount '/dev/sda3': Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the 'ro' mount option.

now please help me on this,I have some important data on my HDD...show me if there is anyway to copy them on an external HDD.

Jacob Vlijm
  • 85,475

1 Answers1

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mount requires using sudo and supplying proper settings for mounting. What I suggest is that you use udisksctl mount -b /dev/sdXY, where X is letter of your drive and Y is the partition number. It will be mounted automatically to /media directory, the exact mountpoint will be printed to the screen (stdout).

Sample process from my system:

1) Determine the partition letter and number with sudo blkid or sudo lsblk -f

xieerqi:$ sudo blkid
[sudo] password for xieerqi: 
/dev/sda1: UUID="86df21bf-d95f-435c-9292-273bdbcba056" TYPE="ext4" 
/dev/sdb1: LABEL="System" UUID="F4F688B2F68876A0" TYPE="ntfs" 
/dev/sdb2: LABEL="TI105866W0A" UUID="4EBAAE53BAAE36FD" TYPE="ntfs" 
/dev/sdb3: LABEL="HDDRECOVERY" UUID="BC4ED40D4ED3BDF8" TYPE="ntfs" 
/dev/sdb5: UUID="0ca7543a-5463-4a07-8bbe-233a7b0bd625" TYPE="ext4" 
/dev/sdb6: UUID="3a6e2270-19a2-49d7-aab3-5efb92d3b3d0" TYPE="swap" 
/dev/sdc1: UUID="6A32C4555E1C5B4D" TYPE="ntfs" 
/dev/sdd1: UUID="BA02-AF80" TYPE="vfat"

2) Run the udisksctl mount -b /dev/sdXY command to mount your desired partition.

xieerqi:$ udisksctl mount -b /dev/sdb2
Mounted /dev/sdb2 at /media/xieerqi/TI105866W0A.

3) Navigate to the mount point with cd /media/user/mountpoint or use GUI file manager.

4) When done, unmount the partition.

$ udisksctl unmount -b /dev/sdb2                                                                                              
Unmounted /dev/sdb2.