It's always dangerous to disagree with Emmet, so let me start off by acknowledging that his answer is probably more correct. However, I personally find pbuilder more user-friendly and more performant out of the box.
If you are on Ubuntu 12.10 or later, be sure to install the excellent pbuilder-scripts, which are a set of extremely friendly wrappers around raw pbuilder.
If you are on Ubuntu 12.04 you may install the pbuilder-scripts from the backports repository.
Now, let's compare and contrast the user-friendliness of equivalent operations. In these examples, I'll walk through using an ARM chroot hosted on x86, but the concepts still apply to an x86 chroot hosted on x86 as well. Remember, I'm using the pbuilder-scripts wrappers.
One thing to note is that the pbuilder-scripts implement a bit of convention, similar to how Ruby on Rails makes some decisions for you so that you can get going quickly. I'll try and point these out as we go.
Create a chroot
mk-sbuild --arch=armhf quantal
vs
# in addition to the chroot, creates a new, empty directory named ~/Projects/quantal-armhf
pcreate -a armhf -d quantal quantal-armhf
verdict: tie, both command lines are pretty simple, and both can take extra options for fancier use cases if needed. However, do note the additional new directory created by pcreate.
Download a source package
# standard debian/ubuntu method, works in any directory
apt-get source casper
vs.
# 'quantal-armhf' is the name of the chroot created earlier
# results in downloading package to: ~/Projects/quantal-armhf/casper/
pget quantal-armhf casper
verdict: slight edge for sbuild, because you're using standard debian/ubuntu best practice. The convention used by pget might seem strange at first, but since I work on multiple packages across multiple releases of Ubuntu, I like the organization it imposes. Note also that apt-get source also extracts the source wherever you run the command, leaving you with the *.orig.tar.gz, *.debian.tar.gz, *.dsc and the expanded directory, which I personally find to be messy. The beauty of the organization is coming soon, I promise.
Enter the chroot, ephemeral version
schroot -c quantal-armhf
vs.
ptest quantal-armhf
verdict: slight edge for pbuild, fewer characters to type is fewer characters. Note that in this version of entering the chroot, any changes you make here will be lost once you exit the chroot. Also note that in schroot, you will remain a normal user whereas with ptest, you will be in the chroot as the root user.
Enter the chroot, save changes version
sudo schroot -c quantal-armhf-source -u root
vs.
ptest quantal-armhf --save
verdict: slight edge for pbuild, fewer characters and more intuitive command line arguments, in my opinion. In this version of entering the chroot, any changes you make therein will be saved for future invocations.
Build a package within the chroot
debuild -S -sa -I -i
sbuild -A --arch armhf -d quantal-armhf /path/to/casper-1.315.dsc
vs.
# must be invoked when pwd is ~/Projects/quantal-armhf/casper/casper-1.315
pbuild
verdict: pbuild, now we see the first significant win when using pbuild's conventions. This is a dead simple command with nothing else to remember, versus specifying the architecture, the name of chroot, and requiring a path to a *.dsc file that sbuild requires. Additionally, you must remember to generate a new *.dsc file with sbuild whereas pbuild will do it automatically for you.
Build same package in chroot, a second time
In the above example, both sbuild and pbuild will download and install the build-deps in their respective chroots. However, pbuild saves the downloaded .deb files in /var, so if you invoke pbuild a second time, you do not have to download all the build-deps again (although they must still be installed in the chroot). sbuild does not cache the .deb files (at least not by default), and therefore, you must download all the build-deps again in addition to waiting for them to be installed in the chroot.
verdict: pbuild by a long shot. Caching the build-deps is a great default setting, and pbuild is smart enough to detect if there is a newer version of a build-dep in the archive and will pull down the new version if required. For a complex package with many build-deps, this simple setting will save you minutes of your life.
Summary
Out of the box, I find pbuilder-scripts to be much friendlier and faster than the sbuild equivalents. Of course, there are ways to make pbuilder even faster (build in a tmpfs, disable some of the chroot hooks), and there are probably the same tricks for sbuild too, but I'm unaware of them.
Hope this helps.