2

I just bought a HP DV6 6011tx (link) Laptop. I formated the disk through Windows and prepared for installing Ubuntu. But when I inserted the live CD, it showed the Ubuntu start screen and then everything went black. There was no cursor, everything just stayed black like the screen was switched off (but the system is running).

When I tried to install from the USB, it said Live media is not found. Sometimes it also gave me a black screen like the CD. Does anyone have any idea how to fix this?

Thanks!

Rahul Virpara
  • 11,860
THpubs
  • 2,815

4 Answers4

3

I had the same problem with my HP Envy 14.

Press any key when the small logo appears at the bottom to enter the advanced start page. Then press F6 for other options (but don't select anything), press Esc to return to the Boot Options line. There you should add

radeon.modeset=0

Now you can install Ubuntu and as soon as the screen goes dark simply press the brightness key F3.

Worked for me :)

muru
  • 207,228
mirco
  • 46
1

I suggest you use the alternate installation. In the options screen, press F6 to add further Linux boot parameters and add acpi=off.

Kris Harper
  • 13,705
stefanb
  • 11
1

Press the brightness key on your computer which is F3. The problem is the brightness is so low that it's off.

Peachy
  • 7,235
  • 10
  • 40
  • 47
Mason
  • 11
0

Option 1: (issue with USB)

Insert USB stick, and reboot laptop.

Stop the boot (at BIOS logo), with Esc (or as prompted), and select USB as boot source.

If Ubuntu install immediately stops with error, type help Enter; wait 4 seconds, then press Enter.

If that fails, then try ..

Option 2: (issue with GUI install)

Use the 'Alternate install CD (on CD or USB) instead ..

http://www.ubuntu.com/start-download (location near you)

Then your PC should tell you what the issue is, instead of just stalling ..

david6
  • 14,528
  • 5
  • 38
  • 46