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I installed Ubuntu 11.04 using VMware Player 3.1.4 inside Ubuntu 10.10

When first booting on the ISO image I was asked if I wanted to download the VMware Tools for Linux and I accepted. It downloaded for a few minutes, and then it has been "updating" for an hour already. Even shutting down the VM does not stop it.

If I try to exit VMware, I am told:

Cannot exit while still downloading. Cancel all downloads and try again." but the dialog's Cancel button is greyed out.

screenshot

Nothing special in vmware.log I ended up killing VMware Player.

A few days after I restarted it, it asked about the VMware Tools again, I accepted again, and same problem.

jobin
  • 28,567
Nicolas Raoul
  • 11,921

3 Answers3

2

Had the same problem. It seems to hang while trying to ask you for your password to authorize the update. For some reason it needs root to have a password. I simply 'passwd root' and 'kill -9'ed the process running 'vmware-gksu' then tried again. And voila: after the download a window popped up and asked me for my password.

Rob42
  • 21
1

This happens when fingerprint auth is enabled. If you touch thew fingerprint right after it enters pending state, it would either proceed or ask for password if your fingerprint isn't recognized.

Nicolay Doytchev
  • 1,403
1

Try to run it from console and observe the output. There is probably some interactive part.

Michał Šrajer
  • 28,899