I am a new user and I am not a computer expert. I tried to follow the steps on one of the the Ubuntu support pages, but it was not helpful (page did not work). Could some one help me, please? Thanks, Ceci.
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General solution for such situations is to do several dist-upgrades to the next release until you reach supported version. For your issue, you need to update to 11.10 release then to 12.04. Then you have to decide if you want to have LTS version or the latest one which is 13.04. Of course, you need all transitional releases to be downloaded and burned to CDs, or you have to use Ubuntu old-releases site to make transitional upgrades.
Danatela
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First update your ubuntu 11.04 with all required updates by sudo apt-get update then sudo apt-get upgrade If any new version available it automatically intimate you to upgrade
SSRaavi
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