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Rough timeline, but have noticed an inability to print PDF documents that I've opened in a Firefox or other webbrowser for the last 6-12 months. Work around had been to open in Document Viewer or even LibreOffice to remedy.

Today trying to print a PDF and no method works. Job is sent to the Print Status dialogue--can see job id, printer and associated details but it shows as processing, with size 0K and no progress. Same for each method.

Printing a test job via lp (lp -d "Brother_MFC_L2710DW_series" -o sides=two-sided-long-edge /home/chris/Downloads/test.txt) also shows in Print Status but goes nowhere.

I see this when running:

chris@chris-X1C6:~/data$ lpstat -p
printer Brother_MFC_L2710DW_series disabled since Sun 16 Jul 2023 03:06:40 PM PDT -
    No destination host name supplied by cups-browsed for printer "Brother_MFC_L2710DW_series", is cups-browsed running?

Which makes me think it's a CUPS issue. Have tried a number of debug steps up to removing the existing printer via lpadmin and readding it manually via IP to no effect.

I'm currently seeing his in my /var/log/cups/error_log file:

E [18/May/2025:12:59:58 -0700] [Client 72] Returning IPP client-error-not-possible for CUPS-Create-Local-Printer (ipp://localhost/) from localhost.
E [18/May/2025:13:07:58 -0700] [Client 444] Returning IPP client-error-not-possible for CUPS-Create-Local-Printer (ipp://localhost/) from localhost.
E [18/May/2025:13:31:50 -0700] [Client 622] Returning IPP client-error-not-possible for CUPS-Create-Local-Printer (ipp://localhost/) from localhost.
E [18/May/2025:13:32:09 -0700] [Client 630] Returning IPP client-error-not-possible for CUPS-Create-Local-Printer (ipp://localhost/) from localhost.
E [18/May/2025:13:32:49 -0700] [Job 46] No destination host name supplied by cups-browsed for printer \"Brother_MFC_L2710DW_series\", is cups-browsed running?
W [18/May/2025:13:32:49 -0700] [Job 46] Backend returned status 4 (stop printer)
E [18/May/2025:13:32:49 -0700] [Client 642] Returning IPP client-error-not-possible for CUPS-Create-Local-Printer (ipp://localhost/) from localhost.
E [18/May/2025:13:38:16 -0700] [Client 676] Returning IPP client-error-not-possible for CUPS-Create-Local-Printer (ipp://localhost/) from localhost.
E [18/May/2025:13:39:04 -0700] Brother_MFC_L2710DW: Unable to connect to xxx.xxx.xxx.xxx:631: Name or service not known
E [18/May/2025:13:39:04 -0700] [Client 686] Returning IPP client-error-not-possible for CUPS-Create-Local-Printer (ipp://localhost/) from localhost.
E [18/May/2025:13:39:39 -0700] [Client 718] Returning IPP client-error-not-possible for CUPS-Create-Local-Printer (ipp://localhost/) from localhost.

Any guidance on debugging further is much appreciated

Chris
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1 Answers1

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These Brother printer error messages on Ubuntu usually indicate a problem with the printer's configuration or its installed drivers.

Download the installation script, or download the files individually, from the Brother website and reinstall the drivers.

https://support.brother.com/g/b/downloadlist.aspx?c=us_ot&lang=en&prod=mfcl2710dw_us_eu_as&os=128

Check the CUPS web interface: http://localhost:631

That the Brother printer is listed and that the status does not indicate any errors.

If the printer is visible but still not working, try removing it and adding it again. To add it, go to the "Administration" tab and click "Add Printer."

Make sure the printer's IP address is accessible from your computer by pinging the printer's IP address.

When adding the printer to CUPS, make sure you select the correct network protocol (IPP, AppSocket/JetDirect, etc.) and enter the printer's IP address or hostname correctly.

Restart the CUPS service using the command:

sudo systemctl restart cups.service
kyodake
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