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I have a Lenovo V15 laptop where I have "obligatory system 11", separate NTFS partition and Ubuntu Studio. NTFS partition was created by Linux and was done to share data between both systems. All was working quite smoothly (like half year) until few days ago I cannot mount this partition:

An error occurred while accessing '131,8 GiB Internal Drive (nvme0n1p6)', the system responded: The requested operation has failed: Error mounting /dev/nvme0n1p6 at /media/xxxxx : wrong fs type, bad option, bad superblock on /dev/nvme0n1p6, missing codepage or helper program, or other error.

and seems to be corrupted:

$ sudo ntfsfix /dev/nvme0n1p3
Mounting volume... NTFS signature is missing.
FAILED
Attempting to correct errors... NTFS signature is missing.
FAILED
Failed to startup volume: Invalid argument
NTFS signature is missing.
Trying the alternate boot sector
Unrecoverable error
Volume is corrupt. You should run chkdsk.

but from "only right system" everything is perfect, no errors, tested with recommended software. I always shutdown "this system" if I have to use it, I also remove/turn off all hibernation/ hybrid shutdown (whatever they call it). it does not help. The partition is invisible for Linux. Is there any solution for it?

karel
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viayner
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1 Answers1

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I got a really similar error. Seems like only the username/drive name is changed (the username being blurred with xxxx). I have a dual boot with Windows 11 having an SSD and Ubuntu 24.04 which is running in an external Samsung SSD. This is what I got:

Failed to mount "Windows-SSD" Error mounting /dev/nvme0n1p3 at /media/xxxx/Windows-SSD: wrong fs type, bad option, bad superblock on /dev/nvme0n1p3, missing codepage or helperprogram, or other error

This happens when something is not working correctly in the Windows drive, for e.g. presence of some corrupted files or bugs etc. Windows provides a handy command called chkdsk to fix it. This is how one can proceed, any of the approach works:

Approach 1. Shut down/restart your computer and go into the Windows partition. Then open the command prompt in administrator mode and type chkdsk /scan command. Wait for it to finish and ensure it shows something that no errors were found while scanning the drive (I couldn't save the actual log because I am typing this answer from my Ubuntu system). Restart your system and boot into Ubuntu. Your windows drive should now be accessible from there.

Approach 2: Directly right-click the drive which isn't accessed before in Ubuntu. Go to Properties -> Tools -> Check -> Scan Drive. Wait for it to finish. Follow any necessary given steps in-case an error pops up. Restart the PC and boot into Ubuntu. The windows drive should now be accessible from Ubuntu.

Here's a link to the guide that I followed: chkdsk command guide

Sunpreet Kochhar
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