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My Ubuntu desktop is booting to a gray screen with this error message:

Oh no! Something has gone wrong.     
A problem has occurred and the system can't recover.   
Please contact a system administrator.

enter image description here

I have tried:

  • Rebooting
  • Choosing an older kern with GRUB. My default is: Linux 6.8.0-49, but I get the same result with the oldest kernel (6.5.0-44).
  • I booted into recovery mode and updated all packages (sudo apt update && sudo apt upgrade), but this did not resolve the issue.
  • I checked disk space - the '/' partition has 51GB free.
  • I added 'nomodeset' in GRUB, but it made no difference.
  • I used the command line to install Xubuntu to see if a different desktop environment would help, but the same issue occurs.
  • Tried Ctrl + Alt + F2 to access a text console, but the cursor flashes indefinitely and does not accept input.
  • Reinstalling the nvidia drivers.

Additional Notes:

  • I'm using GNU GRUB version 2.06.
  • The config of my PC is :
Component Specification
Case PCS PRISM TG BLACK ARGB MID TOWER CASE
Processor (CPU) AMD Ryzen 3 4100 Quad Core CPU (3.8GHz-4.0GHz/6MB CACHE/AM4)
Motherboard ASUS® TUF GAMING B550-PLUS (DDR4, USB 3.2, 6Gb/s) - ARGB Ready!
Memory (RAM) 8GB PCS PRO DDR4 3200MHz (1 x 8GB)
Graphics Card 8GB NVIDIA GEFORCE RTX 3050 - HDMI, DP, LHR
Graphics Card Support Bracket NONE (BRACKET INCLUDED AS STANDARD ON 4070 Ti AND ABOVE)
1st M.2 SSD Drive 512GB PCS PCIe M.2 SSD (3300 MB/R, 2200 MB/W)
DVD/BLU-RAY Drive NOT REQUIRED
Power Supply CORSAIR 550W CV SERIES™ CV-550 POWER SUPPLY
Power Cable 1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling STANDARD AMD CPU COOLER
Thermal Paste STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card 10/100/1000 GIGABIT LAN PORT
Wireless Network Card WIRELESS 802

What's going on?

karel
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Joe
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1 Answers1

0

I had a dual boot (Windows 10 and Ubuntu).

This video solved my issue: https://www.youtube.com/watch?v=5ipmJIVJSho

After fixing my broken ubuntu using the above tutorial, grub menu didn't show and it was going straight to ubuntu after delay. (therefore I could not access windows 10).

I solved it using the following:

Check if GRUB boot menu is hidden. Try holding Shift (for BIOS systems) or Esc (for UEFI systems) right after your BIOS screen. If GRUB appears, your menu is just hidden.

If it appears, log into Ubuntu and edit the GRUB configuration:

sudo nano /etc/default/grub

Look for these lines:

GRUB_TIMEOUT_STYLE=hidden
GRUB_TIMEOUT=0

Change them to:

GRUB_TIMEOUT_STYLE=menu
GRUB_TIMEOUT=10

Save (Ctrl + X, then Y, then Enter) and update GRUB with sudo update-grub

Then reboot with sudo reboot.

karel
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KND
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