Problem installing xdiagnose

Question

I have just upgraded to Ubuntu 24.04, but unfortunately, I have encountered an error that makes my Unity desktop unusable. (Luckily, I can still get into my desktop by starting an Ubuntu session instead of a Unity session.) The desktop shows only the desktop background and nothing else, and I can´t do anything. It seems to have to do with xdiagnose_3.8.10. This package gave an error during upgrade, and also gives an error when I start an ubuntu session. I've tried to fix it from the boot menu and from the shell (after doing a sudo apt remove --purge xdiagnose), but run into the same error in both instances:

Preparing to unpack .../xdiagnose_3.8.10ubuntu0.1_all.deb ...
Unpacking xdiagnose (3.8.10ubuntu0.1) ...
dpkg: error processing archive /var/cache/apt/archives/xdiagnose_3.8.10ubuntu0.1_all.deb (--unpack):
 unable to open '/usr/lib/systemd/system/failsafe-x.service.dpkg-new': No such file or directory
No apport report written because the error message indicates an issue on the local system
         Errors were encountered while processing:
 /var/cache/apt/archives/xdiagnose_3.8.10ubuntu0.1_all.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

Is there anything I can do to solve this problem?

score 4 · Answer 1 · edited Nov 01 '24 at 23:51

4

see Exclude packages from `apt-get upgrade`

hold the package xdiagnose as suggested. Don't forget to unhold the package after it's fix!

sudo apt-mark hold xdiagnose

After the bug is fixed:

sudo apt-mark unhold xdiagnose

edited Nov 01 '24 at 23:51

David Baucum

1,036

answered Oct 18 '24 at 09:39

Edgar Hildering

51

score 2 · Answer 2 · answered Nov 03 '24 at 04:58

2

I was able to upgrade by removing xdiagnose and then reinstalling it after upgrade. Fortunately it doesn't have any dependencies.

sudo apt remove xdiagnose
sudo do-release-upgrade

answered Nov 03 '24 at 04:58

Alex Feinman

21

score 0 · Answer 3 · edited Feb 19 '25 at 01:19

This bug is a syntax error according to apt:

Preparing to unpack .../xdiagnose_3.8.12~24.04.1_all.deb ...
Unpacking xdiagnose (3.8.12~24.04.1) over (3.8.10) ...
Setting up xdiagnose (3.8.12~24.04.1) ...
/usr/lib/python3/dist-packages/xdiagnose/applet.py:185: SyntaxWarning: invalid escape sequence '\w'
  re_kparam = re.compile("^([\w\.]+)=(.*)")
/usr/lib/python3/dist-packages/xdiagnose/applet.py:195: SyntaxWarning: invalid escape sequence '\w'
  re_kparam = re.compile("^([\w\.]+)=(.*)")
/usr/lib/python3/dist-packages/xdiagnose/applet.py:324: SyntaxWarning: invalid escape sequence '\['
  re_xorg_error = re.compile("^\[\s*([\d\.]+)\] \(EE\) (.*)$")
/usr/lib/python3/dist-packages/xdiagnose/applet.py:325: SyntaxWarning: invalid escape sequence '\['
  re_dmesg_error = re.compile("^\[\s*(\d+\.\d+)\] (.*(?:BUG|ERROR|WARNING).*)$")
/usr/lib/python3/dist-packages/xdiagnose/applet.py:326: SyntaxWarning: invalid escape sequence '\d'
  re_jockey_error = re.compile("^(\d+\-\d+-\d+ \d+:\d+:\d+,\d+) ERROR: (.*)$")
/usr/lib/python3/dist-packages/xdiagnose/config_update.py:105: SyntaxWarning: invalid escape sequence '\s'
  re_param = re.compile("^\s*(\w+)\s*"+delim+"\s*(.*)")
/usr/lib/python3/dist-packages/xdiagnose/config_update.py:105: SyntaxWarning: invalid escape sequence '\s'
  re_param = re.compile("^\s*(\w+)\s*"+delim+"\s*(.*)")
/usr/lib/python3/dist-packages/xdiagnose/config_update.py:133: SyntaxWarning: invalid escape sequence '\s'
  p = re.compile("^\s*"+key+"\s*"+delim+"\s*(\"?)(.*)(\"?)")
/usr/lib/python3/dist-packages/xdiagnose/config_update.py:133: SyntaxWarning: invalid escape sequence '\s'
  p = re.compile("^\s*"+key+"\s*"+delim+"\s*(\"?)(.*)(\"?)")
/usr/lib/python3/dist-packages/xdiagnose/config_update.py:133: SyntaxWarning: invalid escape sequence '\s'
  p = re.compile("^\s*"+key+"\s*"+delim+"\s*(\"?)(.*)(\"?)")
/usr/lib/python3/dist-packages/xdiagnose/config_update.py:145: SyntaxWarning: invalid escape sequence '\s'
  p = re.compile("^\s*"+key+"\s*"+delim)
/usr/lib/python3/dist-packages/xdiagnose/config_update.py:145: SyntaxWarning: invalid escape sequence '\s'
  p = re.compile("^\s*"+key+"\s*"+delim)
/usr/lib/python3/dist-packages/xdiagnose/config_update.py:175: SyntaxWarning: invalid escape sequence '\o'
  'BAR':                        'f(1&&2*$i^2) # \o/',
/usr/lib/python3/dist-packages/xdiagnose/edid.py:67: SyntaxWarning: invalid escape sequence '\('
  re_head = re.compile("\(II\) .*\(\d+\): EDID \(in hex\):$")
/usr/lib/python3/dist-packages/xdiagnose/edid.py:68: SyntaxWarning: invalid escape sequence '\('
  re_edid = re.compile("\(II\) .*\(\d+\):\s\t([0-9a-f]{32})$")
/usr/lib/python3/dist-packages/xdiagnose/edid.py:287: SyntaxWarning: invalid escape sequence '\('
  regex = re.compile("\(II\) .*\(\d+\):\s+(.*)$")
/usr/lib/python3/dist-packages/xdiagnose/pci_devices.py:97: SyntaxWarning: invalid escape sequence '\/'
  PciDevice('i945g',      '(8086:2772|945G[ \/])',  [INTEL], gen='i945',      opengl='1.4' ),
/usr/lib/python3/dist-packages/xdiagnose/pci_devices.py:99: SyntaxWarning: invalid escape sequence '\/'
  PciDevice('i945gm',     '(8086:27a2|945GM[ \/])', [INTEL], gen='i945',      opengl='1.4' ),
/usr/lib/python3/dist-packages/xdiagnose/utils/config.py:16: SyntaxWarning: invalid escape sequence '\)'
  '''Yet another INI-style config file parser.
/usr/lib/python3/dist-packages/xdiagnose/xorglog.py:94: SyntaxWarning: invalid escape sequence '\('
  m = re.search('\(II\) Loading.*modules\/drivers\/(.+)_drv\.so', line)
Processing triggers for bamfdaemon (0.5.6+22.04.20220217-0ubuntu5) ...
Rebuilding /usr/share/applications/bamf-2.index...
Processing triggers for desktop-file-utils (0.27-2build1) ...
Processing triggers for hicolor-icon-theme (0.17-2) ...
Processing triggers for gnome-menus (3.36.0-1.1ubuntu3) ...
Processing triggers for mate-menus (1.26.1-1build3) ...
Processing triggers for mailcap (3.70+nmu1ubuntu1) ...

Problem installing xdiagnose

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