My HP laserjet1000 does not work after upgrading from 20.04.1.
I admit that this is an older (and dependable) HP printer,
but it worked fine before the upgrade.
***************************************************************
**The HP device manager says**
"Unable to open device hp:/usb/hp_LaserJet_1000?serial=0."
********************************************************************
**When I ran {hp-setup}
HP Linux Imaging and Printing System (ver. 3.23.12)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
QSocketNotifier: Can only be used with threads started with QThread
Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
From the HP Device Manager Printing Status:
When I ran {hp-check}
|Gtk-Message: 07:02:27.735:
Failed to load module "canberra-gtk-module"
warning: ubuntu-24.04 version is not supported.
Using ubuntu-23.04 versions dependencies to verify and install...
| SYSTEM INFO |
Kernel: 6.8.0-40-generic #40-Ubuntu SMP PREEMPT_DYNAMIC Fri Jul 5 10:34:03 UTC 2024 GNU/Linux
Host: 2022
Proc: 6.8.0-40-generic #40-Ubuntu SMP PREEMPT_DYNAMIC Fri Jul 5 10:34:03 UTC 2024 GNU/Linux
Distribution: ubuntu 24.04
Bitness: 64 bit
| HPLIP CONFIGURATION |
HPLIP-Version: HPLIP 3.23.12
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation:
Auto installation is not supported for ubuntu distro 24.04 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.
Generated from hplip.conf.in by configure.
[hplip]
version=3.23.12
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.23.12
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.22.6
Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[fax]
email_address =
voice_phone =
[installation]
date_time = 09/23/24 07:02:29
version = 3.23.12
[last_used]
device_uri = "hp:/usb/hp_LaserJet_1000?serial=0"
printer_name = hp_LaserJet_1000
working_dir =
[polling]
device_list =
enable = false
interval = 5
[refresh]
enable = false
rate = 30
type = 1
[settings]
systray_messages = 0
systray_visible = 0
[upgrade]
last_upgraded_time = 1659236765
latest_available_version = 3.17.10
notify_upgrade = true
pending_upgrade_time = 0
<Package-name>
<Package-Desc>
<Required/Optional>
<Min-Version>
<Installed-Version>
<Status>
<Comment>
| External Dependencies |
error: cups
CUPS - Common Unix Printing System REQUIRED 1.1
INCOMPAT 'CUPS may not be installed or not running'
gs
GhostScript -
PostScript and PDF language interpreter and previewer REQUIRED 7.05 10.02.1 OK -
Gtk-Message: 07:02:30.193: Failed to load module "canberra-gtk-module"
Gtk-Message: 07:02:30.229: Failed to load module "canberra-gtk-module"
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.2.1 OK -
dbus DBus - Message bus system REQUIRED - 1.14.10 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - - OK -
network network -wget OPTIONAL - 1.21.4 OK -
avahi-utils avahi-utils OPTIONAL - 0.8 OK -
| General Dependencies |
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - OK -
cups-image CUPS image - CUPS image development files REQUIRED - - OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.39' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
sane SANE - Scanning library REQUIRED - - OK -
sane-devel SANE - Scanning library development files REQUIRED - - OK -
libavahi-dev libavahi-dev REQUIRED - - OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.9.4 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 3.0.13 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.12.3 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.3.2 OK -
python3-xml Python XML libraries REQUIRED - 2.6.1 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.12.3 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 10.2.0 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 4.1.0 OK -
| COMPILEDEP |
libtool libtool - Library building support services REQUIRED - 2.4.7 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 13.2.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.3 OK -
| Python Extentions |
cupsext CUPS-Extension REQUIRED - 3.23.12 OK -
hpmudext IO-Extension REQUIRED - 3.23.12 OK -
| Scan Configuration |
hpaio HPLIP-SANE-Backend REQUIRED - 3.23.12 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.23.12 OK -
| DISCOVERED SCANNER DEVICES |
No Scanner found.
| DISCOVERED USB DEVICES |
No devices found.
| INSTALLED CUPS PRINTER QUEUES |
hp-LaserJet-1000
----------------
Type: Printer
Device URI: hp:/usb/hp_LaserJet_1000?serial=0
PPD: /etc/cups/ppd/hp-LaserJet-1000.ppd
warning: Failed to read /etc/cups/ppd/hp-LaserJet-1000.ppd ppd file
PPD Description:
Printer status: printer hp-LaserJet-1000 now printing hp-LaserJet-1000-1843. enabled sicfFilterChain: pdftopdf (PID 955328) exited with no errors.
warning: plug-in status: Version mismatch
error: Unable to communicate with device (code=12): hp:/usb/hp_LaserJet_1000?serial=0
error: Device not found
error: Communication status: Failed
| PERMISSION |
| SUMMARY |
Missing Required Dependencies
error: 'libcups2' package is missing/incompatible
Missing Optional Dependencies
None
Plug-in Status
error: Plug-ins need to be installed
Total Errors: 4
Total Warnings: 1
Done.
I made sure CUPS is up-to-date
billschell@2022:~$ **{sudo apt install cups}**
[sudo] password for billschell:
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
**cups is already the newest version (2.4.7-1.2ubuntu7.2).**
0 upgraded, 0 newly installed, 0 to remove and 4 not upgraded.
HP says I need a BINARY PLUGIN
When I ran {hp-plugin}
billschell@2022:~$ {hp-plugin}
HP Linux Imaging and Printing System (ver. 3.23.12)
Plugin Download and Install Utility ver. 2.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
HP Linux Imaging and Printing System (ver. 3.23.12)
Plugin Download and Install Utility ver. 2.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
QSocketNotifier: Can only be used with threads started with QThread
I clicked "NEXT"
This notice also shows up
More from the Terminal
Checking for network connection...
error: Network connection not detected.
error: Failed to install Plugin.
error: The device you are trying to setup requires a binary plug-in.
Some functionalities may not work as expected without plug-ins.
Please run 'hp-plugin' as normal user to install plug-ins.
Visit http://hplipopensource.com for more infomation.
Run {hp-plugin} again
QSocketNotifier: Can only be used with threads started with QThread
Checking for network connection...
error: Network connection not detected.
error: Network connection not detected.
Showing ports
Output of lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 003: ID 046d:c31c Logitech, Inc. Keyboard K120
Bus 001 Device 004: ID 413c:3200 Dell Computer Corp. Mouse
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 024: ID 03f0:0517 HP, Inc LaserJet 1000
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
As you can see, the hp laserjet is detected.
