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I used do-release-upgrade many times in over a decade of using Ubuntu. This is the first time this happened. In the middle of the upgrade a (white screen of death?) message showed up:

Oh no! Something has gone wrong. 
A problem has occurred and the system can't recover. 
Please contact a system administrator.

enter image description here

What happened? Is there any way to resolve this or prevent this from happening?

I can't access the system or the upgrade messages after the error came out. (Good thing BTRFS + Timeshift + timeshift-autosnap-apt + grub-btrfs saved me. I guess this stack should be considered part of a default Ubuntu install.)

I know, LTS are supposed to be upgraded on the first point release. And this is release day one. I'm excited, that's why.

Looks like a beta-version bug was reported here for the same issue. I'm on an official release though, not beta. (Today is release day. ) So this should have supposedly been ironed out before the release?

More digs on the error: Mutter, systemd-resolved?

karel
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Majal
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2 Answers2

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I got the same error right after switching from 22.04 to 24.04 (I could only log in via Wayland, but this time, even though I clicked on system settings and files, it wasn't opening and the mouse was laggy).

This time, when I wanted to open system settings via the terminal, I received an error like libEGL warning: egl: failed to create dri2 screen. When I did a little research, I saw problems with the graphics driver.

Nvidia-535 was already installed in the system. After installing nvidia-550 the problem was solved.

sudo add-apt-repository ppa:graphics-drivers/ppa
sudo apt install nvidia-driver-550

I logged in with Xorg and Wayland and haven't seen any problems.

kibar
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I got the same issue. I even trying formating and start from scratch but got the same error. Acc trying to install Ubuntu 24 since its release and it never worked.

Today I wasted a few more hours on this and I found a match of software that kinda works:

  1. Swap from gdm3 to lightdm
  2. Swap from Xorg to Wayland
  3. Swap from ubuntu-desktop to xubuntu-desktop

Any change in the order or the options simply dont work.

I dont believe its a bug in the Nvidia drivers cause other distros just works (with newer and older versions of the driver)

Because of this I give up on Ubuntu for my desktop but hope this reply helps someone

Anderson
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