I have installed a fresh Ubuntu 23.10 which is using kernel 6.5.0
I installed the Shotwell snap via App Center.
When importing HEIC files it fails. The log doesn't give any reason for the failure. Most other formats (jpeg, png etc) import just fine. Here's the shotwell error log:
Import Results Report (Shotwell 0.32.2 @ 2023-12-12)
Attempted to import 8763 files. Of these, 4714 files were successfully imported.
Photos/Videos Not Imported for Other Reasons:
/home/montecristo/Pictures/2023/08/07/IMG_0038.HEIC
error message:
/home/montecristo/Pictures/2023/08/08/IMG_0085.HEIC
error message:
/home/montecristo/Pictures/2018/08/11/IMG_0098.HEIC
error message:
The numbers tie up that all the HEIC files are the errors
I thought it might be a package issue.
After searching for solutions, I installed packages heif-gdk-pixbuf and heif-thumbnailer. No apparent effect (although I can now see HEIC thumbnails in nautilus).
Here's the output of apt list | grep heif:
heif-gdk-pixbuf/mantic,now 1.16.2-2ubuntu1 amd64 [installed]
heif-thumbnailer/mantic,now 1.16.2-2ubuntu1 amd64 [installed]
kodi-imagedecoder-heif/mantic 20.1.0+ds1-3 amd64
libheif-dev/mantic 1.16.2-2ubuntu1 amd64
libheif-examples/mantic 1.16.2-2ubuntu1 amd64
libheif-plugin-aomdec/mantic 1.16.2-2ubuntu1 amd64
libheif-plugin-aomenc/mantic,now 1.16.2-2ubuntu1 amd64 [installed,automatic]
libheif-plugin-dav1d/mantic,now 1.16.2-2ubuntu1 amd64 [installed,automatic]
libheif-plugin-libde265/mantic,now 1.16.2-2ubuntu1 amd64 [installed,automatic]
libheif-plugin-rav1e/mantic 1.16.2-2ubuntu1 amd64
libheif-plugin-svtenc/mantic 1.16.2-2ubuntu1 amd64
libheif-plugin-x265/mantic,now 1.16.2-2ubuntu1 amd64 [installed,automatic]
libheif1/mantic,now 1.16.2-2ubuntu1 amd64 [installed,automatic]
librust-libheif-rs-dev/mantic 0.20.0-2 amd64
librust-libheif-sys-dev/mantic 1.16.2-1 amd64
and
apt list | grep gstreamer
baresip-gstreamer/mantic 1.0.0-4build8 amd64
gir1.2-gstreamer-1.0/mantic,now 1.22.5-1 amd64 [installed,automatic]
gstreamer-qapt/mantic 3.0.5-2 amd64
gstreamer1.0-adapter-pulseeffects/mantic 4.8.7-2 amd64
gstreamer1.0-alsa/mantic,now 1.22.6-1 amd64 [installed,automatic]
gstreamer1.0-autogain-pulseeffects/mantic 4.8.7-2 amd64
gstreamer1.0-clutter-3.0/mantic 3.0.27-3 amd64
gstreamer1.0-convolver-pulseeffects/mantic 4.8.7-2 amd64
gstreamer1.0-crystalizer-pulseeffects/mantic 4.8.7-2 amd64
gstreamer1.0-espeak/mantic 0.5.0-1 amd64
gstreamer1.0-fdkaac/mantic 1.20.0-1 amd64
gstreamer1.0-gl/mantic,now 1.22.6-1 amd64 [installed,automatic]
gstreamer1.0-gtk3/mantic 1.22.6-1ubuntu1 amd64
gstreamer1.0-libav/mantic,now 1.22.5-1 amd64 [installed,automatic]
gstreamer1.0-libcamera/mantic 0.1.0-3ubuntu1 amd64
gstreamer1.0-nice/mantic 0.1.21-2 amd64
gstreamer1.0-omx-bellagio-config/mantic 1.22.4-1 amd64
gstreamer1.0-omx-generic-config/mantic 1.22.4-1 amd64
gstreamer1.0-omx-generic/mantic 1.22.4-1 amd64
gstreamer1.0-opencv/mantic-updates,mantic-security 1.22.4-1ubuntu1.1 amd64
gstreamer1.0-packagekit/mantic,now 1.2.7-1 amd64 [installed,automatic]
gstreamer1.0-pipewire/mantic,now 0.3.79-2 amd64 [installed,automatic]
gstreamer1.0-plugins-bad-apps/mantic-updates,mantic-security 1.22.4-1ubuntu1.1 amd64
gstreamer1.0-plugins-bad/mantic-updates,mantic-security 1.22.4-1ubuntu1.1 amd64
gstreamer1.0-plugins-base-apps/mantic,now 1.22.6-1 amd64 [installed,automatic]
gstreamer1.0-plugins-base/mantic,now 1.22.6-1 amd64 [installed,automatic]
gstreamer1.0-plugins-good/mantic,now 1.22.6-1ubuntu1 amd64 [installed,automatic]
gstreamer1.0-plugins-rtp/mantic 1.14.4.1 amd64
gstreamer1.0-plugins-ugly/mantic,now 1.22.5-1 amd64 [installed,automatic]
gstreamer1.0-pocketsphinx/mantic 0.8.0+real5prealpha+1-15ubuntu1 amd64
gstreamer1.0-pulseaudio/mantic 1.22.6-1ubuntu1 amd64
gstreamer1.0-python3-plugin-loader/mantic 1.22.5-1 amd64
gstreamer1.0-qt5/mantic 1.22.6-1ubuntu1 amd64
gstreamer1.0-qt6/mantic 1.22.6-1ubuntu1 amd64
gstreamer1.0-rtsp/mantic 1.22.6-1 amd64
gstreamer1.0-tools/mantic,now 1.22.5-1 amd64 [installed,automatic]
gstreamer1.0-vaapi/mantic,now 1.22.6-1 amd64 [installed,automatic]
gstreamer1.0-x/mantic,now 1.22.6-1 amd64 [installed,automatic]
libcanberra-gstreamer/mantic 0.30-10ubuntu4 amd64
libextractor-plugin-gstreamer/mantic 1:1.11-8 amd64
libgstreamer-gl1.0-0/mantic,now 1.22.6-1 amd64 [installed,automatic]
libgstreamer-ocaml-dev/mantic 0.3.1-4 amd64
libgstreamer-ocaml/mantic 0.3.1-4 amd64
libgstreamer-opencv1.0-0/mantic-updates,mantic-security 1.22.4-1ubuntu1.1 amd64
libgstreamer-plugins-bad1.0-0/mantic-updates,mantic-security,now 1.22.4-1ubuntu1.1 amd64 [installed,automatic]
libgstreamer-plugins-bad1.0-dev/mantic-updates,mantic-security 1.22.4-1ubuntu1.1 amd64
libgstreamer-plugins-base1.0-0/mantic,now 1.22.6-1 amd64 [installed,automatic]
libgstreamer-plugins-base1.0-dev/mantic 1.22.6-1 amd64
libgstreamer-plugins-good1.0-0/mantic,now 1.22.6-1ubuntu1 amd64 [installed,automatic]
libgstreamer-plugins-good1.0-dev/mantic 1.22.6-1ubuntu1 amd64
libgstreamer1.0-0/mantic,now 1.22.5-1 amd64 [installed,automatic]
libgstreamer1.0-dev/mantic 1.22.5-1 amd64
libgstreamerd-3-0/mantic 3.10.0-2 amd64
libgstreamerd-3-dev/mantic 3.10.0-2 amd64
libgstreamermm-1.0-1/mantic 1.10.0+dfsg-4 amd64
libgstreamermm-1.0-dev/mantic 1.10.0+dfsg-4 amd64
libgstreamermm-1.0-doc/mantic 1.10.0+dfsg-4 all
libgtk-4-media-gstreamer/mantic-updates,now 4.12.3+ds-1ubuntu0.1 amd64 [installed,automatic]
libqt5gstreamer-1.0-0/mantic 1.2.0-5.2 amd64
libqt5gstreamer-dev/mantic 1.2.0-5.2 amd64
libqt5gstreamerquick-1.0-0/mantic 1.2.0-5.2 amd64
libqt5gstreamerui-1.0-0/mantic 1.2.0-5.2 amd64
libqt5gstreamerutils-1.0-0/mantic 1.2.0-5.2 amd64
librust-gstreamer-audio-dev/mantic 0.21.0-3 amd64
librust-gstreamer-audio-sys-dev/mantic 0.21.0-4 amd64
librust-gstreamer-base-dev/mantic 0.21.0-3 amd64
librust-gstreamer-base-sys-dev/mantic 0.21.0-3 amd64
librust-gstreamer-dev/mantic 0.21.0-3 amd64
librust-gstreamer-player-dev/mantic 0.21.0-0ubuntu2 amd64
librust-gstreamer-player-sys-dev/mantic 0.21.0-2 amd64
librust-gstreamer-sys-dev/mantic 0.21.0-4 amd64
librust-gstreamer-video-dev/mantic 0.21.0-3 amd64
librust-gstreamer-video-sys-dev/mantic 0.21.0-4 amd64
mkchromecast-gstreamer/mantic 0.3.9~git20200902+db2964a-2.1 all
phonon-backend-gstreamer-common/mantic 4:4.10.0-1build1 amd64
phonon4qt5-backend-gstreamer/mantic 4:4.10.0-1build1 amd64
qml-module-qtgstreamer/mantic 1.2.0-5.2 amd64
qtgstreamer-doc/mantic 1.2.0-5.2 all
qtgstreamer-plugins-qt5/mantic 1.2.0-5.2 amd64
ruby-gstreamer/mantic 3.4.3-1+ubuntu7 amd64
Could it be that gstreamer1.0-plugins-bad package is missing? That tries to install 74MB of a large number of packages.
I understood that snaps should come with all packages needed exactly to avoid this sort of issue.
Does anyone have an idea of how to solve or what to try?
