0

I'm tired of waiting so long for my Acer R3-471 laptop to start up because of this error that shows every time. Apparently from a little googling it's an issue with the touchpad but other than some sketchy (for me) kernel patches for diffferent hardware to try I thought to ask here first for some help clearing up this issue. The touchpad and touchscreen do function.

Acer R4-471 2-in-1 with touchscreen Ubuntu 22.04 LTS all up to date.

These are the lines that show while the system boots up, showing the delay timing with a retry every 6 seconds x 4:

dmesg|grep i2c_hid_acpi

[    6.252062] i2c_hid_acpi i2c-INT33D1:00: failed to reset device.
[   12.396093] i2c_hid_acpi i2c-INT33D1:00: failed to reset device.
[   18.540092] i2c_hid_acpi i2c-INT33D1:00: failed to reset device.
[   24.684084] i2c_hid_acpi i2c-INT33D1:00: failed to reset device.
[   25.708078] i2c_hid_acpi i2c-INT33D1:00: can't add hid device: -61
[   25.710318] i2c_hid_acpi: probe of i2c-INT33D1:00 failed with error -61

I would appreciate any guidance towards diagnosing and curing this annoyance. Otherwise the laptop runs 22.04 very nicely!

Neil Bryan
  • 1

1 Answers1

0

You could download and install a newer kernel (6.0.8 for example) from here.
Information on how to do that is found here.
You could also blacklist the i2c_hid_acpi kernel module. Simply add module_blacklist=i2c_hid_acpi to your bootloader's kernel line:

  • When the boot sequence begins, the GRUB main menu is displayed.
  • Use the arrow keys to select the boot entry to edit, then type e to access the GRUB edit menu.
  • Use the arrow keys to select the kernel line in this menu.
  • Type e to add boot arguments to the line.
  • Type any additional boot arguments that you want to specify.
  • Press Return to save your changes and return to the previous menu.
George
  • 373