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I'm using laptop (HP 15-da3034ur) with ubuntu22.04 on it. But I have some issues with it. After some random time (from 5 to even 60 minutes) from starting of the OS, my keyboard and touchpad just suddenly stop working at the same time. However mouse, connected to the USB port still works. If I suspend machine (basically, close and reopen my laptop), both of devices start working again.

This problem also occurred during the first installation and in Boot Repair program. I've updated ubuntu, Xserver drivers, changed kernel options like in other guides (adding i8042 options to grub config), but problem didn't go away. One thing I've noticed is when I shutdown my system only after this freeze, last line in shutdown log is "psmouse serio1: Failed to disable mouse on isa0060/serio1".

By looking through other questions on this topic, I found out that apparently my laptop uses keyboard&mouse as a single USB device, and kernel (my version is 5.15.0-47-generic) has bad compatibility with that. But I haven't found out how to fix it.

If anyone faced and dealt with this problem, please answer.

Thanks in advance!

vctrius
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2 Answers2

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(not sure) Looks like your problem is related to System Suspend (or Sleep) when you close the lid. Try to configure your system not to fall asleep on lid close.

I'm on Lenovo Thinkpad P1 Gen2. And I experience like problem with my touchpad when I suspend laptop and wake it up. Restarting driver with rmmod psmouse && modprobe psmouse usually helps.

AFAIK, there is no fixes for this problematic psmouse behavior on MANY systems to date, althrough problems are noted widely.

UP: Look also here: https://wiki.archlinux.org/title/Touchpad_Synaptics Hopefully, it'll give you more hints. And, try to search this wiki for psmouse - it could relate as well.

zeroinfinity
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You need to check whether any virtualization software is installed in your machine and is running in the background/startup . I disabled starting virtual box at startup and the issue disappeared. If that works also for you then you probably need to upgrade your virtualization software.

Lotti Ag
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