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The default video player (Totem) is unable to play videos after installing Ubuntu 22.04. I tried opening an MP4 file and I get the error (also shown in the screenshot):

An error occured

The specified movie could not be found.

error in default video player

I also tried installing ubuntu-restricted-extras, but it's still not working.

Balakumar
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5 Answers5

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This is a known issue for Ubuntu 22.04: Ubuntu 22.04 - totem 41.alpha.0 - The specified movie could not be found

There are also bug reports on Launchpad about it, which I suggest you subscribe to, so that they get more heat and hopefully get dealt with more quickly:

The workaround for the moment is to either use the Flatpak version of Totem or another video player, such as VLC, mpv, etc.

Update 23/05/2022:

As Samuel Simon commented in 19/05/2022 in the first bug report above:

Run this command:

sudo apt remove gstreamer1.0-vaapi

Got my solution from this article, check it out too. https://www.makeuseof.com/things-to-do-after-upgrading-to-ubuntu-2204-lts/

Thanks @Manuel for mentioning this workaround in their answer.

39

As pointed in the second link of the answer given by @BeastOfCaerbannog, a solution for PCs (no Raspberry Pi, as pointed in the same thread) is to remove gstreamer1.0-vaapi:

sudo apt remove gstreamer1.0-vaapi

Here is the original article.

Manuel
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1

I tried to remove gstreamer1.0-vaapi, but that also didn't work. I read from an Ubuntu bug report that I should use something like:

MESA_GL_VERSION_OVERRIDE=3.3 totem

So I played with 3.3, 3.2, until this worked for me using the shell:

MESA_GL_VERSION_OVERRIDE=3.1 totem

My system's details:

Settings About

0

Videos had been problematic on 22.04 since installing it. Symptoms are Video starting 10 seconds after audio, and Video stalling, especially when stopping and resuming a video. Confirmed on Ubuntu 22.04 and XUbuntu 22.04 All streaming videos were affected, not just netflix.

I also have similar problems in 23.10, but not on 22.04 Lubuntu.

my hardware: Gigabyte RTX 3060 on an asus Z690P motherboard. Using s/pdif output.

Maybe what I've found so far will give someone knowedgable on audio and video driver interactions a clue where to look. the key value seems to be -10 seconds, probably stored as a value around -10,000 milliseconds but the setting in Pulse Audio is only -20.00 ms.

A workaround. Maybe... An upstream fix that made it into the latest drivers?

I updated Xubuntu today. The updates included several drivers including Nvidia. Yhe problem seems to be resolved. After a reboot, the videos played normally. I'll update this post if anything changes.

-Pat Callahan Framingham, Ma USA

Pulse Audio Outputs

Pulse Audio Configuration

0

I installed Ubuntu 22 and ran into trouble playing some udemy training videos, so I looked to troubleshoot and came across this question. I tried uninstalling

sudo apt remove gstreamer1.0-vaapi

but that did not work as I didn't have that package installed.

When trying to troubleshoot I learned of a few things which I will share:

Testing Sound using built in tools

I found this command:

aplay /usr/share/sounds/alsa/Front_Center.wav

worked out of the box (no other installs)

Testing Video (*.mp4)

I found this website
https://sample-videos.com/index.php#sample-mp4-video
that had some MP4 files which I could download for testing.

I tried opening the file using the Ubuntu File Explorer (I think it is called Nautilus). But I got the same error the OP pointed out but there was a popup that said something like Install from the Ubuntu Software Store. The GUI looked like this, and I installed all of the choices that were not greyed out.

enter image description here

This didn't work, the video still did not play.

Fixing this

The solution (for me) was to install vlc. After I installed vlc using

sudo apt install vlc

Then both vlc SampleVideo_1280x720_20mb.mp4 worked, but also double-clicking on the file icon in the File Explorer also worked (and opened a different video player).

My System Config

enter image description here

PatS
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