My freshly bought external hard drive is not recognized by my Ubuntu 18.04.5 laptop by any USB port. The ports work fine, however (they accept external mouse and keyboard).
I am no Linux wizard, so any help would be appreciated!
edit:
With respect to USB ports: Output of lsusb
Not sure why it shows 3 USB ports, the laptop only has 2...
External drive does not have its own power, but it is powered on when I connect it (i.e. light is glowing).
edit2:
Output of Disks app, the external drive is shown there.
edit3: after installing exFAT via "sudo apt-get install exfat-fuse exfat-utils" (note that people had difficulties installing it at the link given in the comments, so I can't be sure whether it worked properly), rebooting, and re-connecting the drive, nothing has changed in the Disks window. When clicking on the wheels, I can choose between "Format Partition", "Edit Partition", "Resize", "Create Partition Image", "Restore Partition Image", "Benchmark Partition"
This is the drive: Amazon.co.uk It does not say anything of the necessity to have certain types of USB ports, so I would be surprised if power was an issue.
