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I just did a fresh install of ubuntu and I installed the gnome shell like the website told me to and when I click on the switch toggle, it slides to On but nothing else happens, no prompt to install, nothing.

When I open the dev console I see this error:

Uncaught (in promise) GDBus.Error:org.gnome.Shell.DownloadInfoError: 6

I have no idea what's wrong and why it's not even prompting.

Eman
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2 Answers2

3

WORKAROUND

I had this exact error as well, i ended up installing manually the extension (which merely consists of dragging stuff and renaming once) through this guide:

https://www.pragmaticlinux.com/2021/06/manually-install-a-gnome-shell-extension-from-a-zip-file/

basically :

  • download zip
  • go to /home/.local/share/gnome-shell/extensions
  • extract it there
  • open the extracted folder
  • open metadata.json
  • find uuid and copy it (without the "")
  • name the folder you extracted with this uuid
  • Alt+F2 then r to restart gnome
  • checkout extensions.gnome.org
  • turn the extension on

hopefully this worked for you

(don't forget to download the correct version of the extension based on your gnome version, to check gnome version : $ gnome-shell --version)

Alexis Wilke
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Alan C
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I figured it out, ca-certificates was not installed, installed it and rebooted and success it's working now. if anyone else runs into this, I hope it helps you.

Eman
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