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I connected my Google Pixel 6, with the new Android 12, with my Ubuntu 20/04 Notebook via USB.

In Files I see the Pixel 6, on the phone. I activated:

  • Use USB for "File transfer / Android Auto".

But Files, after trying 20 seconds, tells me 'Unable to access "Pixel 6"'

Sure I can upload e.g. photos to google drive and copy them from there. But I would like to have a direct access to the file system which was no problem at all on my Samsung S9 / Android 8.

As well I tried toggling in between the options and reconnecting which both did not help.

Does anyone have a solution for this?

Thomas R
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4 Answers4

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Samsung smartphones and especially new generations with USB-C connectors are quite "picky" about the USB cables for anything else other than just charging. It's often recommended to always use the original cable or other third-party known-good cable.

The cable that was being used, a "USB2.0 - USB-C", doesn't work for file transfer. Replacing it with a direct USB-C cable solved the problem.

ChanganAuto
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1

I solved this problem with a USB-C to USB-C cable that was originally intended for connecting an external portable monitor.

Perhaps another good solution, in general, is to choose a cable that is designed for fast data transfer.

Thomas R
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0

I did some more tests.

Until now every test with a USB2-USB-C failed.

Additionally, if I use my USB-C-Connection which is generally used for loading, although the Pixel is recognized on my Notebook I can't transfer files.

My solution now was to use usb-c-cable from a charger and put then into my second usb-c-input on the notebook to make it work.

Thomas R
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Switching cables did NOT work for me. Ubuntu 24.04 desktop, Pixel 7 w/ Android 14. However installing gmpt (not installed by default) instantly fixed the issue using both USB-C to USB-A and USB-C to USB-C cables. Both cables worked correctly on Windows 11 but did not work on Ubuntu until installing this package.

Thanks to Can't transfer files from Android to Ubuntu via USB cable for this solution.

Walter Wittel
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