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I am a total Newbie with Ubuntu 20.04. My printer is printing o.k. from pfs, web pages, etc. But with docs, Libreoffice it will not print at all, and with docs OnlyOffice it will only 'print to file'. Cannot change the print dialog box.

user2791054
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2 Answers2

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The problem is due to the fact that OnlyOffice is usually installed via snap in Ubuntu.

Please refer to lepe's post about Inkscape, which I'm quoting below:

It's not a bug. Snaps run in containers with separate environments which prevent applications to access all the system (as the classic applications do) for security. By default printers are not accessible, but can be enabled with:

sudo snap connect inkscape:cups-control :cups-control

That will allow printers to show in Inkscape. Change inskcape for the name of the application (for example, gimp) if needed. It happened to me with WPS Office: this was my question.

You need to restart the application to take effect.

In my personal opinion, it would be nice if during installation you could specify such permissions or that the applications could decide which permissions requires and let the user know about them (like Android applications).

Pretty much the same solution works for OnlyOffice. And no, the initial question is not a duplicate of the one about printing problems in LibreOffice.

BeastOfCaerbannog
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Martin Weise
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I had the same problem with OnlyOffice, my solution was to start terminal then remove the package and re-install it. I have had problems installing software from 'Ubuntu Software' previously and used the same fix for that.

Colin Philip Moon
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