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I have HP ZBook Firefly laptop with Ubuntu 20.04.2 on it. And about once a week it freezes. I'm going to describe the last freezing that I had recently:

  1. My laptop didn't respond to mouse (the cursor was stuck) and keyboard
  2. Ctrl + Alt + FN hotkey didn't work
  3. Alt + SysRq + REISUB hotkey didn't work
  4. When the freezing happened, I was working with a Git repository and after I restarted my laptop the repository was broken. Any git command said: fatal: loose object <hash> (stored in .git/objects/<hash>/<hash>) is corrupt
  5. /var/log/syslog didn't have any useful information. But the /var/log/syslog file had some non-printable characters in it (some random bytes). I guess when the freezing happened the file got corrupted.

The laptop has no visible physical damage, it doesn't overheat (as far as I can tell). Also, I don't see any consistency in these freezes. It happens without any relation with software that is running at the moment of the freeze (as far as I can tell).

I see two possible explanations:

  1. Kernel freeze. For example, some driver can cause a kernel freeze. But my physical components (cpu, ram, drive, etc) are pretty common and from popular vendors. Also, I think even user space software can theoretically cause a kernel freeze. But the kernel is very stable, so it's unlikely.
  2. Physical component issue. For example, RAM is corrupted and causes Ubuntu freezes from time to time.

So, why is my laptop freezing? And how can I fix it?

AEM
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Mike
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