9

I downloade Foxit Reader from here and then extracted and installed it.

However, after using it for a while, Foxit Reader freezes with a popup:

Foxit Reader is not responding, please wait or force quit

I don't know why this happens. Do you know any solution for this issue?

logbasex
  • 369

4 Answers4

20

Start Foxit without opening any pdf file. Go to Edit --> Preferences. Go to Updater and uncheck. Go also to General and Disable ConnectedPDF features. I haven't tested if only one step would be sufficient.

3

Yes, this always happens to me with Foxit Reader. My workaround is to Force Quit it until it starts responding. Usually it takes at least 2 to 3 tries.

You can see what's happening on your system with a command like:

grep -i -B 10 -A 10  'foxit' /var/log/syslog

But I love the app and it's worth it to me to go through this inconvenience until this gets fixed. I just filed a support request with https://www.foxitsoftware.com/ and included some of the log output. It may help if you also report the specifics of your problem to them.

2

I solved it running the installer as administrator. I hope that could be useful for you.

porquero
  • 121
  • 3
2

FoxIt seems to be no longer maintained. You can check out the official statement in the foxit forum.

TL;DR; The existing version of FoxIt Reader requires Ubuntu Desktop 14.04 - 16.10. So it doesn't support Ubuntu 20.04 (and also not 18.04, and so on).

zx485
  • 2,865