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After I upgraded to Ubuntu 20.04.1 my HP Officejet 3830, connected via usb, stopped working. I downloaded hplip-3.20.9.run from the HP site. When I try to install, all is well until the program tries to get pyqt5. After 3 tries it reports error code 100 and refuses to continue. Is there a way, step by step instructions needed, to install the required dependencies? Or am I going to need a new printer/scanner?

I entered dpkg -l hplip and got:

Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name           Version        Architecture Description
+++-==============-==============-============-================================>
rc  hplip          3.20.3+dfsg0-2 amd64        HP Linux Printing and Imaging Sy>

I entered driverless and got:

ipp://OfficeJet%203830%20series%20%5BCN94G7Q88806VZ%5D._ipp._tcp.local/

Results of apt policy python3-pyqt5 :

python3-pyqt5: Installed: (none) Candidate: 5.14.1+dfsg-3build1 Version table: 5.14.1+dfsg-3build1 500 500 http://us.archive.ubuntu.com/ubuntu focal/universe amd64 Packages

yeochief2002
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1 Answers1

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driverless provides a URI. It is given above. Substitute for it in

lpadmin -p PRINT_QUEUE_NAME -v URI -E -m everywhere

PRINT_QUEUE_NAME can be anything you choose. Test printing with

  lp -d PRINT_QUEUE_NAME /etc/nsswitch.conf

This avoids all the nonsense with HPLIP and pyqt5,

brian_p
  • 916