8

Environment

Ubuntu 20.04

Problem

Ubuntu is not able to access USB drive.

Click here to see Error

Facts

My USB drive works perfectly on Windows.
My USB drive used to work perfectly on Ubuntu 18.04

History

Last week, I upgraded from Ubuntu 18.04 to Ubuntu 19.10 >> USB failed to mount successfully after upgrade.
Today, I upgraded from Ubuntu 19.10 to Ubuntu 20.04 >> It is still failing.

Questions

How can I fix my lost usb functionality? Ubuntu can see the disk but I am not able to access it.

Please click here to see it

jet2016
  • 303

3 Answers3

30

This solved my issue:

sudo ntfsfix /dev/sdb4
sotirov
  • 4,379
9

From @DanielMassey
Try a sudo apt install --reinstall ntfs-3g, which will reinstall the Ubuntu NTFS driver.

jet2016
  • 303
2

My USB drive works perfectly on Windows. My USB drive used to work perfectly on Ubuntu 18.04

The same here. For me the solution was:

  1. Go into Windows. (In my case, a Windows 11)
  2. Open a command prompt as administrator.
  3. Run the next command: chkdsk e: /f ("e" is the letter of my disk)
  4. Restart twice the Windows with the external drive connected.
  5. After that my Ubuntu 20.04LTS recognize it.

Before this I had exactly the same error. For more info about CHKDSK tool take a look to the next article: https://computing.which.co.uk/hc/en-gb/articles/115005587645-How-to-use-CHKDSK-Check-Disk-to-repair-a-hard-drive

Arritmic
  • 121