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I have a Dell XPS 15 laptop and a recent Windows update broke my system, I'm stuck in a perpetual Apply Update -> Fail -> Rollback loop. Before removing the hard drive to retrieve my files and doing a clean Windows install, I wanted to try booting into Ubuntu to transfer my files off.

I created an Ubuntu bootable USB with Rufus and after messing around with some parameters (nomodeset) I was able to get into Ubuntu.

But from here I don't know how to access and retrieve my files. In Disk Management the only drives I see are the 8GB USB I'm using to run Ubuntu. I can't find/mount my ~1TB windows drive.

Here are the results of running lsblk after removing the loop devices used for Snap packages:

ubuntu@ubuntu:/$ lsblk
NAME   MAJ:MIN RM   SIZE RO TYPE MOUNTPOINT

sda      8:0    1   7.5G  0 disk 
└─sda1   8:1    1   7.5G  0 part /cdrom

I'm not really sure where to go from here and am at a loss for how to recover my files this way after a botched Windows update. Any help here is greatly appreciated!


SOLUTION: @To Do's solution below was able to help me figure out my problem. "I had a similar issue when I tried installing Ubuntu on my Inspiron 15. See this answer: askubuntu.com/a/696414/27968. You may also try AHCI/SATA mode instead of AHCI."

Jake
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1 Answers1

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The problem is with a setting in the BIOS. Go into the BIOS settings and under System configuration change SATA operation to AHCI/SATA.

To Do
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