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Just got a new laptop this week, the Motile M141 (using Ryzen 3 3200U). And got my NVMe Drive and RAM upgrade today. After getting the hardware installed into the system I attempted Ubuntu 19.10 install. I was able to boot into the live disk just fine and installed Ubuntu with no issues. same process I have done hundreds of times on other systems.

After I finished install and reboot I get to GRUB and then select Ubuntu, but then my system hangs and I get a black screen.

I have tried the 'nomodeset' option in the grub menu and that only sends me to a screen with a blinking cursor and the system still hangs. No other text will appear on the screen. Has anyone had an issue like that or could give me some hints. All I can seem to find on the forums are 'nomodeset' fixes, or they cant even boot the live disk image. Or how installing Nvidia drivers fix the issue.

I have tried reinstalling Ubuntu about 3 times so far. The first time installing I selected to use hard drive encryption and install 3rd party driver, the next time I did not use encryption, and the third time I un-selected 3rd party drivers

As far as information on the BIOS. The system is very bare bones and I have very limited access into the BIOS. I have disabled secure boot, but I have no UEFI options other than to turn on Legacy OS. Legacy OS cant see my SSDs for some reason.

I'm installing Windows (from a rescue disk) on my new SSD to ensure that it isnt a hardware issue.

Carrot
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2 Answers2

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From the comments...

  • we successfully updated the BIOS to 1.06
  • we ran memtest on newly installed memory
  • we booted successfully to an older 5.3.0-28-generic kernel in 18.04
heynnema
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You could give it a try with the same solution in my problem where you contacted me.

  1. Recovery Mode (in my case it'ss under Advanced Option in the GRUB
    menu)
  2. Root prompt
  3. Run su - yourusername to log in via
  4. Then startx .

If this lets you in your desktop then launching Software Update could be useful to install additional packages for you model, maybe even following @heynnema's comment.

But consider that despite the similarities our problems could be very different. Hope that could be of any help

tebkanlo
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