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Hardware: Lenovo Thinkpad Carbon X1 2019, using an Intel AC 9560 wireless module

Upon installing Ubuntu 18.04, I discovered that my Wi-Fi worked while installing Ubuntu, but did not after I restarted. It turns out that this problem occurs during the update process. Turns out it was the kernel! Worked on 5.3.0-28 but broken on 5.3.0-40

Specifically, you know you have the problem I experienced if you see the following behavior:

-The Wi-Fi settings page indicates that it cannot find a wireless module.

-You were able to see Wi-Fi networks while installing Ubuntu

-If you reboot Ubuntu using "Advanced Options for Ubuntu" at the startup screen and select an older kernel version (not recovery mode), your wireless works again

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Solved problem by removing the offending updated kernel (sudo apt purge linux-image-5.3.0-40-generic) and swearing not to update my kernel in the future (judge me, I know!)

If someone wants to dig in and try to solve the issue in a more graceful way, then have at it! This is satisfactory for me.

Other possibly relevant links:

This answer was originally posted by Ryan Monroe inside the question.

Melebius
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