I'm running Ubuntu 18.04.3 LTS on a Dell laptop with a built-in trackpad. All of a sudden, the trackpad has stopped working.
It is detected, but not sending any events.
xinput lists:
⎜   ↳ Synaptics TM3096-001                     id=12   [slave  pointer  (2)]
Also, gnome-settings detects it, and I can change its options either via settings or xinput.  But nothing has any actual effect.
I installed evtest and when I run that on the correct input event, it listens to events but none occur.
I've tried everything I've read about here - reloading certain kernel modules, disabling and reenabling the trackpad via xinput.  There isn't a BIOS option for it, so I haven't been able to try switching it from "Advanced" to "Basic".
I'm not sure where to go with this, hence my question: how do I debug this? The similar solutions I've read usually involve not detecting a trackpad, or some feature not working. I've not found anything where the trackpad is detected but no events are being sent.
Edit: uname -a returns:
~% uname -a
Linux Xxxxxx 4.15.0-72-generic #81-Ubuntu SMP Tue Nov 26 12:20:02 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
