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I have been having a lot of issues with Ubuntu such as hangs, crashes, refuses to load my account etc. I have eliminated hardware being the issue as I have checked all my hardware. Some of these issues were fixed by trying different combinations of kernel versions and bios versions. But I still have some gnome-shell crashes that I can't fix. Checking my logs reveals a lot of error messages I don't know how many of them or normal. I will attach 2 logs one from gnome-logs google drive to log 1 with only important events showed and another google drive to log 2from journal showing all that plus warnings

I have already said I eliminated hardware being the issue but I am including my specs here

CPU: AMD Ryzen 2700x

Motherboard: Gigabyte Arous GAMING x470

Bios V.: F42A

RAM: XPG Z1 DDR4 3000MHz (PC4 24000) 16GB (2x8GB) Gaming Memory Modules, Silver (AX4U300038G16-DSZ1)

Video Card: Gigabyte GeForce GTX 1080 Windforce OC GV-N1080WF3OC-8GD Graphics Cards)

Power Supply: Corsair TXM Gold 550 W 80+ Gold Certified Semi-modular ATX

DRIVES: M.2 drives 1 Samsung EVO 970(Linux) && 1 Samsung EVO 960 (Windows)
1 SEAGATE 2TB SSHD(games and user files) 1TB SEAGATE Drive HDD (Backups)

here are my gnome extensions I tried removing some extensions I'll add the word del in front of the extensions I removed.

ls -al ~/.local/share/gnome-shell/extensions
total 104
drwxrwxr-x 26 zany130 zany130 4096 Oct  8 14:38 .
drwx------  3 zany130 zany130 4096 Oct  9 10:19 ..
drwxrwxr-x  4 zany130 zany130 4096 May  4 17:33 activityAppLauncher@rastersoft.com
**del drwxrwxr-x  6 zany130 zany130 4096 Oct  8 14:38 arc-menu@linxgem33.com**
**del drwxrwxr-x  8 zany130 zany130 4096 Sep  5 20:11 cast-to-tv@rafostar.github.com**
drwxrwxr-x  4 zany130 zany130 4096 Jan 22  2019 clipboard-indicator@tudmotu.com
drwxrwxr-x  4 zany130 zany130 4096 Jan 22  2019 CoverflowAltTab@palatis.blogspot.com
drwxrwxr-x  6 zany130 zany130 4096 Jul 23 18:52 cpufreq@konkor
drwxrwxr-x  4 zany130 zany130 4096 Aug 16 16:09 donotdisturb-button@nls1729
drwxrwxr-x  3 zany130 zany130 4096 Oct  3 19:59 drive-menu@gnome-shell-extensions.gcampax.github.com
**del drwxrwxr-x  2 zany130 zany130 4096 Jan 22  2019 drop-down-terminal@gs-**extensions.zzrough.org
**del drwxrwxr-x  4 zany130 zany130 4096 Oct  3 19:58 extensions@abteil.org**
drwxrwxr-x  7 zany130 zany130 4096 Sep 10 23:49 gsconnect@andyholmes.github.io
drwxrwxr-x  4 zany130 zany130 4096 Sep 17 00:33 hidetopbar@mathieu.bidon.ca
drwxrwxr-x  5 zany130 zany130 4096 May  4 16:40 no-title-bar@franglais125.gmail.com
**del drwxrwxr-x  4 zany130 zany130 4096 May 24 20:30 nvidiautil@ethanwharris**
**del drwxrwxr-x  4 zany130 zany130 4096 Jan 22  2019 openweather-extension@jenslody.de**
drwxrwxr-x  5 zany130 zany130 4096 Sep 21 14:19 places-and-files-on-desktop@maestroschan.fr
**del drwxrwxr-x  3 zany130 zany130 4096 May 24 20:36 places-menu@gnome-shell-extensions.gcampax.github.com**
**del drwxrwxr-x  2 zany130 zany130 4096 Jan 22  2019 refresh-wifi@kgshank.net**
drwxrwxr-x  4 zany130 zany130 4096 Sep  5 20:11 ShellTile@emasab.it
drwxrwxr-x  5 zany130 zany130 4096 Aug 30 14:54 sound-output-device-chooser@kgshank.net
**del drwxrwxr-x  3 zany130 zany130 4096 May 18 10:44 transparent-window-moving@noobsai.github.com**
drwxrwxr-x  4 zany130 zany130 4096 May  4 16:36 update-extensions@franglais125.gmail.com
drwxrwxr-x  3 zany130 zany130 4096 May  4 16:04 user-theme@gnome-shell-extensions.gcampax.github.com
drwxrwxr-x  3 zany130 zany130 4096 May  4 16:37 windowIsReady_Remover@nunofarruca@gmail.com

zany130  zany130-X470-AORUS-ULTRA-GAMING  ~  ls -al /usr/share/gnome-shell/extensions total 32 drwxr-xr-x 8 root root 4096 Aug 16 18:50 . drwxr-xr-x 6 root root 4096 Oct 3 19:44 .. drwxr-xr-x 2 root root 4096 Aug 16 15:18 drive-menu@gnome-shell-extensions.gcampax.github.com del drwxr-xr-x 2 root root 4096 Aug 16 15:18 places-menu@gnome-shell-extensions.gcampax.github.com del drwxr-xr-x 2 root root 4096 Aug 16 16:23 pomodoro@arun.codito.in drwxr-xr-x 3 root root 4096 Aug 5 15:01 ubuntu-appindicators@ubuntu.com drwxr-xr-x 3 root root 4096 Aug 5 15:01 ubuntu-dock@ubuntu.com drwxr-xr-x 2 root root 4096 Aug 16 15:18 user-theme@gnome-shell-extensions.gcampax.github.com

On top of the errors in the logs above, I am now getting the fail whale error:

gnome-session-binary: CRITICAL: We failed, but the fail whale is dead. Sorry....

Update: now Ubuntu won't boot at all I just get a black screen with a mouse

Update: okay I got the system to boot but it's a 50/50 chance it will boot from a reboot a full shutdown and then power up seems to work but now all my chrome based browsers won't open websites, Firefox works fine though and another new issue I can't launch steam

Update: ok so I seemed to finally get most things under control no more secureboot related errors. I guess its been a combination of updating to the 5.3.6 kernel and reinstalling my Nvidia drivers and removing some extensions anyway, I found out the gnome-shell freeze is due to a memory leak in gnome as I checked when the freeze happened gnome would be using 5GB of ram. I am also still randomly getting stuck in the Plymouth boot logo maybe I should just uninstall it?

Pablo Bianchi
  • 17,371
zany130
  • 345

2 Answers2

0

Please disable Secure Boot.

Should that not resolve the issue, see the solutions at PKCS Signature error/warnings running dmesg on Ubuntu Mate 18.04 which involve removing all references to NVIDIA drivers, then re-downloading version 367.27 and reinstalling it.

Should all else fails, LWN.NET has patches to resolve the PKCS#7 issue.

K7AAY
  • 17,705
0

From the comments...

You've got WAY too many GNOME Shell extensions. As I said in my first comment, one OR MORE are giving you your problems. You also have duplicate extensions in /usr/share/gnome-shell/extensions that shouldn't be there... all by the same author.

The way to troubleshoot this is to temporarily disable ALL extensions at https://extensions.gnome.org/local/, and remove the dups at /usr/share/gnome-shell/extensions, and run for a few days and see if things stabilize.

After determining a base line, enable one extension at a time, and test some more. Any problems that arise may be due to the last extension that you enabled.

Reduce the total number of GNOME Shell extensions. You really don't need/want them all.

Last thought... if you've overclocked your CPU or RAM, disable that.

heynnema
  • 73,649