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Some background about the issue - I have Dell XPS 13 9370 which I am trying to double boot with Ubuntu and windows. Initially there was a problem that Ubuntu wasn't detecting my ssd, which I solved by switching from RAID to AHCI. But now when I tried to boot with USB. It first got stuck on the loading screen, then I think I pressed one of the arrow keys and then it landed on a black screen with bunch of stuff written on it, some of it were -

assertion 'G_UDEV_IS_DEVICE (device)' failed A connection to the bus can't be made Repeat this process for the rest of the CDs in your set.

(I wasn't able to add a picture so I wrote some of the lines)

initially I was able to get till the part where we need to create partitions which was not recognizing my ssd. After changing from RAID to AHCI, this new problem has occured.

Could someone help me to solve this issue? As one could guess I am a beginner , so a step by step procedure would be very helpful. Thanks in advanced.

UPDATE: I used another USB drive to check if there was a problem with the previous one , now I have a new error. It says 'a start job is running for holds snappy daemon refresh(23s/no limit)' and several others lines showing different errors. No idea what's going on!

Tarun Gupta
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1 Answers1

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You should be using Rufus to create your installation medium.

be sure to configure it to use GPT and UEFI :

rufus configured in GPT and UEFI mode

leave it on Fat32

and things should run much more smoothly from there.

ideally, before rebooting to the ubuntu USB and installing, open up a powershell run as Administrator and type: 

powercfg -h off

this will ensure hard drives are shutdown correctly and that they can be written to.

tatsu
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