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After upgrading my os to kubuntu 19.04, hplip is not able to detect my hp printer (hp lasterjet 1020) anymore, although lsusb is able to show that the printer is connected via usb:

$ lsusb
Bus 002 Device 008: ID 03f0:2b17 HP, Inc LaserJet 1020

HP-Setup does not find the device:

$ sudo hp-setup
Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb

Before doing the upgrade, printing was working fine. The printer is connected via usb to my notebook.

So far, I tried the answer of How to install latest HPLIP on my Ubuntu to support my HP printer and/or scanner? and purged all related packages and redid installation. However, HPLIP is still not able to detect the printer. I checked further on several pages, including https://developers.hp.com/hp-linux-imaging-and-printing/downloads which says that Ubuntu 19.04 is supported.

Maybe, somebody has a hint.

joel
  • 161

1 Answers1

2

As the printer is now working, I would like to share some information about my resolution:

  1. Purge everything as explained on How to install latest HPLIP on my Ubuntu to support my HP printer and/or scanner?
  2. Redo installation of the hp drivers as explained on https://developers.hp.com/hp-linux-imaging-and-printing/install/install/index
  3. Enable and disable the printer. I had to do it multiple times, until Ubuntu says that it discovered the printer and that the printer is ready for printing.
  4. Do the plug-in installation with the dialog which pop ups when the printer is enabled. Redo the plug-in installation with hp-plugin and hp-setup until the printer shows up in hp-setup and the plug-in installation is successful without any error message.
joel
  • 161