31

Is there a way to solve this?

$ /usr/local/pulse/pulseUi
/usr/local/pulse/pulseUi: error while loading shared libraries: libwebkitgtk-1.0.so.0: cannot open shared object file: No such file or directory
Stuart Axon
  • 380
bartvde
  • 421

7 Answers7

42

Ubuntu 19.04 is not a supported platform for Pulse Secure. You may get it to work by following the instructions below without installing dependencies with the package manager. Note: Use carefully && caution with your own risk.

  • As root user, run:

    dpkg -i pulse-9.0.R3.x86_64.deb
cd /usr/local/pulse/

  • Allow installation for 19.04 (or 19.10 / 20.04 / 20.10 / 21.04) by sed ( or manually in line 279 in PulseClient_x86_64.sh). In below is it for 19.04/19.10.

    sed -i "s/UBUNTU_VER\ \=\ 18\ \]/& \|\|\ [\ \$UBUNTU_VER\ \=\ 19 \]/" PulseClient_x86_64.sh

  • May not needed. At least it will fail with packages which not found.

    ./PulseClient_x86_64.sh install_dependency_packages

  • Lets make debs and extra folders:

    mkdir /usr/local/pulse/extra
mkdir /usr/local/pulse/debs

  • Download below packages from archice.ubuntu.com to /usr/local/pulse/debs:

    cd /usr/local/pulse/debs
wget http://archive.ubuntu.com/ubuntu/pool/main/i/icu/libicu60_60.2-3ubuntu3_amd64.deb
wget http://archive.ubuntu.com/ubuntu/pool/universe/w/webkitgtk/libjavascriptcoregtk-1.0-0_2.4.11-3ubuntu3_amd64.deb
wget http://archive.ubuntu.com/ubuntu/pool/universe/w/webkitgtk/libwebkitgtk-1.0-0_2.4.11-3ubuntu3_amd64.deb

  • Extract *.deb files on /usr/local/pulse/extra

    cd /usr/local/pulse/extra
dpkg -x /usr/local/pulse/debs/libicu60_60.2-3ubuntu3_amd64.deb .
dpkg -x /usr/local/pulse/debs/libjavascriptcoregtk-1.0-0_2.4.11-3ubuntu3_amd64.deb .
dpkg -x /usr/local/pulse/debs/libwebkitgtk-1.0-0_2.4.11-3ubuntu3_amd64.deb .

  • Which to normal user and export LD_LIBRARY_PATH in command line:

    export LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/usr/local/pulse/extra/usr/lib/x86_64-linux-gnu/

  • On Ubuntu 20.04 (and after) you might need to install libenchant.so.1:

    sudo apt-get install libenchant1c2a

  • On Ubuntu 21.04 you will need to install libenchant1c2a manually:

    cd /usr/local/pulse/debs
wget http://archive.ubuntu.com/ubuntu/pool/universe/e/enchant/libenchant1c2a_1.6.0-11.4_amd64.deb
cd /usr/local/pulse/extra/
dpkg -x /usr/local/pulse/debs/libenchant1c2a_1.6.0-11.4_amd64.deb .

  • As normal user, run pulse secure GUI on command line:

    /usr/local/pulse/pulseUi

Now you should able to see pulseUI and continue with it. Note: For troubleshooting purpose, you can use ldd command to check which libraries are needed, like: ldd /usr/local/pulse/pulseUi

If your organization use MFA, you might face issue with 9.1R11 version: https://community.pulsesecure.net/t5/Pulse-Connect-Secure/Embeded-browser-MFA-login-failure-or-crash-after-login/td-p/45186

jacke
  • 421
  • 3
  • 4
12

On Ubuntu 19.10 (amd64), the following worked for me:

  1. Download libjavascriptcoregtk-1.0-0, libwebkitgtk-1.0-0, and libicu60 corresponding to your architecture (mine was amd64).
  2. Install them with sudo dpkg -i libicu60_60.2-3ubuntu3.1_amd64.deb libjavascriptcoregtk-1.0-0_2.4.11-3ubuntu3_amd64.deb libwebkitgtk-1.0-0_2.4.11-3ubuntu3_amd64.deb; sudo apt install -f.
mfg
  • 1,407
9

If you want to use Pulse Secure only as a client to connect to a VPN, you can use open connect. Here I go into detail, step by step.

  1. Install the package

    sudo apt-get update
sudo apt-get install openconnect

  2. Install certificates

    sudo apt-get install ca-certificates
sudo update-ca-certificates

  3. Connect

    sudo openconnect --protocol = nc vpn.example.com

References:

http://www.yorku.ca/computing/download/ps-pulse-9.0r1-linux-quickstart-guide.pdf https://websiteforstudents.com/install-openconnect-ssl-vpn-client-on-ubuntu-18-04-18-04/

zx485
  • 2,865
natanael
  • 91
  • 1
  • 3
4

Please forgive the fact that this is an answer and not a comment. I signed up just to help out on this problem. To piggyback off what @jacke posted above. Follow his guide first!

If you notice that your Pulse Icon no longer works from the launcher do the following:

$ sudo nano /usr/share/applications/pulseUi.desktop

Edit the Exec line to 

Exec=/usr/bin/env LD_LIBRARY_PATH=/usr/local/pulse/extra/usr/lib/x86_64-linux-gnu:$LD_LIBRARY_PATH /usr/local/pulse/pulseUi
MrJShark0
  • 41
3

For me it was as simple as installing the Pulse deb then running:

sudo /usr/local/pulse/PulseClient_x86_64.sh install_dependency_packages
sudo apt install libwebkitgtk-1.0-0
Phil
  • 131
2

What's given in @Jacke's answer of 2019.05.13 works for me on Ubuntu 20.04 as well, except I couldn't get functional on my system the simple version change via sed in PulseClient_x86_64.sh. This is not least for reasons I describe in my Gist at https://gist.github.com/DannyQuah/44df50362677ce7eb2c6fe1546dbef72. Also, I didn't want to confound my 20.04 repositories with 18.04 ones (which some other proposals I've seen elsewhere seemed to suggest). So the pulse/extra and pulse/debs solution here worked great for me.

To run from the icon launcher, as asked by some above, I navigated to /usr/share/applications and edited pulseUi.desktop there so its Exec matched what you've got above:

Exec=/usr/bin/env LD_LIBRARY_PATH=/usr/local/pulse/extra/usr/lib/x86_64-linux-gnu/:$LD_LIBRARY_PATH /usr/local/pulse/pulseUi

Thanks for the solution, @Jacke.

I've also described what I did in greater detail in my Gist at https://gist.github.com/DannyQuah/44df50362677ce7eb2c6fe1546dbef72.

Danny Quah
  • 161
0

If you get this error message on reboot, then you may need to reexport $LD_LIBRARY_PATH, or add this line to your .bashrc

export LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/usr/local/pulse/extra/usr/lib/x86_64-linux-gnu/;
James McGuigan
  • 119