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I have a windows 10 laptop (new), and tried to install Ubuntu 18.04.01 desktop amd64 (iso file), using a USB stick.

I have tried installing the thing 2 times now. Both times the exact same thing happens: I install Ubuntu (once in "try ubuntu" mode, the other time immediate install). It says it's successful and asks to restart the pc. I click restart, and immediately it freezes permanently, until I force the laptop off. Then whenever I start the laptop and open ubuntu, I have to fill in my password, which I do. Immediately after pressing enter, the system freezes. no mouse movement and no response to any keys. I can only force the laptop into a shutdown.

Things I've tried:

  • Restarting ubuntu many times. The exact same freeze happens every time after I enter my password without exception.

  • using boot-repair in ubuntu recovery mode (recovery mode works btw). did not work.

  • grub repair in "ubuntu advanced options".

some facts:

  • I used "unetbootin-windows-661.exe" to generate the USB stick with ubuntu.

  • My laptop is this Asus zenbook pro.

  • windows does not seem to be damaged by this process, and I can simply start windows normally.

I hope I have given enough information. Please tell me if I need to give more.

0 Answers0