Ubuntu 18.04 won't start after dual boot installation with Windows 10

Question

I have a problem with my HP Pavilion. After many repeated clean installations (using gparted and installation from the live version), I can start my linux only in Recovery Mode. I tried, when in recovery mode, to repair eventually damaged packages (dpkg). But when I start in normal mode, I can log in Ubuntu, but every things freeze. I can only move the mouse, I got black screen, and the keyboard stopped working (I cannot enter tty)

These are the logs from the system using the command:

sudo grep -Pi "(critical|err|fail|fatal)" /var/log/syslog /var/log/syslog.1 /var/log/boot.log

This is the output:

/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.000000] ACPI: IRQ0 used by override.
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.000000] ACPI: IRQ9 used by override.
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx systemd-udevd[429]: Process '/usr/sbin/alsactl -E HOME=/run/alsa restore 0' failed with exit code 99.
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.000000] ACPI: IRQ0 used by override.
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.000000] ACPI: IRQ9 used by override.
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx systemd-udevd[429]: Process '/usr/sbin/alsactl -E HOME=/run/alsa restore 0' failed with exit code 99.
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.004000] DMAR-IR: Use 'intremap=no_x2apic_optout' to override the BIOS setting.
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.062122] ACPI: EC: interrupt blocked
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.205941] ACPI: Using IOAPIC for interrupt routing
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.315060] ACPI: PCI Interrupt Link [LNKA] (IRQs 3 4 5 6 10 *11 12 14 15)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.315126] ACPI: PCI Interrupt Link [LNKB] (IRQs 3 4 5 6 *10 11 12 14 15)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.315190] ACPI: PCI Interrupt Link [LNKC] (IRQs 3 4 5 6 10 *11 12 14 15)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.315253] ACPI: PCI Interrupt Link [LNKD] (IRQs 3 4 5 6 10 *11 12 14 15)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.315317] ACPI: PCI Interrupt Link [LNKE] (IRQs 3 4 5 6 10 *11 12 14 15)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.315380] ACPI: PCI Interrupt Link [LNKF] (IRQs 3 4 5 6 10 *11 12 14 15)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.315443] ACPI: PCI Interrupt Link [LNKG] (IRQs 3 4 5 6 10 *11 12 14 15)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.315507] ACPI: PCI Interrupt Link [LNKH] (IRQs 3 4 5 6 10 *11 12 14 15)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.316229] ACPI: EC: interrupt unblocked
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx thermald[735]: sysfs read failed constraint_0_max_power_uw
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx thermald[735]: sysfs read failed /sys/class/thermal/thermal_zone3/trip_point_0_hyst
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx thermald[735]: sysfs read failed /sys/class/thermal/thermal_zone3/trip_point_1_hyst
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx thermald[735]: sysfs read failed /sys/class/thermal/thermal_zone3/trip_point_2_hyst
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx thermald[735]: sysfs read failed /sys/class/thermal/thermal_zone3/trip_point_3_hyst
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx thermald[735]: sysfs read failed /sys/class/thermal/thermal_zone3/trip_point_4_hyst
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx gpu-manager[769]: Error: can't open /lib/modules/4.15.0-20-generic/updates/dkms
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx gpu-manager[769]: Error: can't open /lib/modules/4.15.0-20-generic/updates/dkms
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx udisksd[770]: failed to load module mdraid: libbd_mdraid.so.2: cannot open shared object file: No such file or directory
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    1.036677] [Firmware Bug]: Invalid critical threshold (0)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    1.115899] RAS: Correctable Errors collector initialized.
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [   10.635364] EXT4-fs (sda3): re-mounted. Opts: errors=remount-ro
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [   13.462932] hp_wmi: query 0xd returned error 0x5
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [   13.757988] platform regulatory.0: Direct firmware load for regulatory.db failed with error -2
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [   13.757990] cfg80211: failed to load regulatory.db
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [   14.466039] thermal thermal_zone4: failed to read out thermal zone (-61)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx udisksd[770]: Failed to load the 'mdraid' libblockdev plugin
/var/log/syslog:Sep 15 17:22:19 kai-HP-Pavilion-Power-Laptop-15-cb0xx wpa_supplicant[764]: dbus: fill_dict_with_properties dbus_interface=fi.w1.wpa_supplicant1.Interface dbus_property=Stations getter failed
/var/log/syslog:Sep 15 17:22:19 kai-HP-Pavilion-Power-Laptop-15-cb0xx wpa_supplicant[764]: dbus: wpa_dbus_get_object_properties: failed to get object properties: (none) none
/var/log/syslog:Sep 15 17:22:19 kai-HP-Pavilion-Power-Laptop-15-cb0xx wpa_supplicant[764]: dbus: Failed to construct signal
/var/log/syslog:Sep 15 17:22:19 kai-HP-Pavilion-Power-Laptop-15-cb0xx wpa_supplicant[764]: dbus: fill_dict_with_properties dbus_interface=fi.w1.wpa_supplicant1.Interface dbus_property=Stations getter failed
/var/log/syslog:Sep 15 17:22:30 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [   40.118446] nouveau 0000:01:00.0: gr: init failed, -16
/var/log/syslog:Sep 15 17:23:07 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [   77.837583] nouveau: DRM:00000000:0000c06f: detach ce0 failed, -110
/var/log/syslog:Sep 15 17:23:07 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [   77.837585] nouveau: DRM:0004c1b5:0000c1b5: suspend failed with -110
Binary file /var/log/syslog matches
 grep: /var/log/syslog.1: No such file or directory
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.004000] DMAR-IR: Use 'intremap=no_x2apic_optout' to override the BIOS setting.
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.062122] ACPI: EC: interrupt blocked
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.205941] ACPI: Using IOAPIC for interrupt routing
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.315060] ACPI: PCI Interrupt Link [LNKA] (IRQs 3 4 5 6 10 *11 12 14 15)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.315126] ACPI: PCI Interrupt Link [LNKB] (IRQs 3 4 5 6 *10 11 12 14 15)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.315190] ACPI: PCI Interrupt Link [LNKC] (IRQs 3 4 5 6 10 *11 12 14 15)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.315253] ACPI: PCI Interrupt Link [LNKD] (IRQs 3 4 5 6 10 *11 12 14 15)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.315317] ACPI: PCI Interrupt Link [LNKE] (IRQs 3 4 5 6 10 *11 12 14 15)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.315380] ACPI: PCI Interrupt Link [LNKF] (IRQs 3 4 5 6 10 *11 12 14 15)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.315443] ACPI: PCI Interrupt Link [LNKG] (IRQs 3 4 5 6 10 *11 12 14 15)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.315507] ACPI: PCI Interrupt Link [LNKH] (IRQs 3 4 5 6 10 *11 12 14 15)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    0.316229] ACPI: EC: interrupt unblocked
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx thermald[735]: sysfs read failed constraint_0_max_power_uw
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx thermald[735]: sysfs read failed /sys/class/thermal/thermal_zone3/trip_point_0_hyst
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx thermald[735]: sysfs read failed /sys/class/thermal/thermal_zone3/trip_point_1_hyst
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx thermald[735]: sysfs read failed /sys/class/thermal/thermal_zone3/trip_point_2_hyst
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx thermald[735]: sysfs read failed /sys/class/thermal/thermal_zone3/trip_point_3_hyst
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx thermald[735]: sysfs read failed /sys/class/thermal/thermal_zone3/trip_point_4_hyst
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx gpu-manager[769]: Error: can't open /lib/modules/4.15.0-20-generic/updates/dkms
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx gpu-  manager[769]: Error: can't open /lib/modules/4.15.0-20-generic/updates/dkms
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx udisksd[770]: failed to load module mdraid: libbd_mdraid.so.2: cannot open shared object file: No such file or directory
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    1.036677] [Firmware Bug]: Invalid critical threshold (0)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [    1.115899] RAS: Correctable Errors collector initialized.
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [   10.635364] EXT4-fs (sda3): re-mounted. Opts: errors=remount-ro
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [   13.462932] hp_wmi: query 0xd returned error 0x5
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [   13.757988] platform regulatory.0: Direct firmware load for regulatory.db failed with error -2
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [   13.757990] cfg80211: failed to load regulatory.db
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [   14.466039] thermal thermal_zone4: failed to read out thermal zone (-61)
/var/log/syslog:Sep 15 17:22:15 kai-HP-Pavilion-Power-Laptop-15-cb0xx udisksd[770]: Failed to load the 'mdraid' libblockdev plugin
/var/log/syslog:Sep 15 17:22:19 kai-HP-Pavilion-Power-Laptop-15-cb0xx wpa_supplicant[764]: dbus: fill_dict_with_properties dbus_interface=fi.w1.wpa_supplicant1.Interface dbus_property=Stations getter failed
/var/log/syslog:Sep 15 17:22:19 kai-HP-Pavilion-Power-Laptop-15-cb0xx wpa_supplicant[764]: dbus: wpa_dbus_get_object_properties: failed to get object properties: (none) none
/var/log/syslog:Sep 15 17:22:19 kai-HP-Pavilion-Power-Laptop-15-cb0xx wpa_supplicant[764]: dbus: Failed to construct signal
/var/log/syslog:Sep 15 17:22:19 kai-HP-Pavilion-Power-Laptop-15-cb0xx wpa_supplicant[764]: dbus: fill_dict_with_properties dbus_interface=fi.w1.wpa_supplicant1.Interface dbus_property=Stations getter failed
/var/log/syslog:Sep 15 17:22:30 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [   40.118446] nouveau 0000:01:00.0: gr: init failed, -16
/var/log/syslog:Sep 15 17:23:07 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [   77.837583] nouveau: DRM:00000000:0000c06f: detach ce0 failed, -110
/var/log/syslog:Sep 15 17:23:07 kai-HP-Pavilion-Power-Laptop-15-cb0xx kernel: [   77.837585] nouveau: DRM:0004c1b5:0000c1b5: suspend failed with -110
Binary file /var/log/syslog matches
grep: /var/log/syslog.1: No such file or directory

I also tried to install the proprietary drivers (nvidia-driver-390 instead of xserver-xorg) but It's the same. The distribution fails to start in normal mode.

Here are my VGAs specs:

   *-display UNCLAIMED       
   description: VGA compatible controller
   product: GP107M [GeForce GTX 1050 Mobile]
   vendor: NVIDIA Corporation
   physical id: 0
   bus info: pci@0000:01:00.0
   version: a1
   width: 64 bits
   clock: 33MHz
   capabilities: pm msi pciexpress vga_controller bus_master cap_list
   configuration: latency=0
   resources: memory:b3000000-b3ffffff memory:a0000000-afffffff     memory:b0000000-b1ffffff ioport:4000(size=128) memory:b4000000-b407ffff

  *-display UNCLAIMED
   description: VGA compatible controller
   product: Intel Corporation
   vendor: Intel Corporation
   physical id: 2
   bus info: pci@0000:00:02.0
   version: 04
   width: 64 bits
   clock: 33MHz
   capabilities: pciexpress msi pm vga_controller bus_master cap_list
   configuration: latency=0
   resources: memory:b2000000-b2ffffff memory:c0000000-cfffffff ioport:5000(size=64) memory:c0000-dffff

As processor I have an intel i7 16GB RAM I have two hard disk, one is an SSD with 128GB on which I have installed windows 10, and a mechanical one, with 1TB, on which I created a partition for ubuntu, with 200 GB space (100 GB for / and 100 GB for /home plus 5 GB for thw SWAP area)

Anyone knows how to solve this problem? Thank you in advance. Before asking me to try different distributions: I have already tried Ubuntu 16.4 and Linux Mint, which had the same problems. Grubs works perfectly.

score 1 · Accepted Answer · answered Sep 16 '18 at 13:28

For anyone bumping in this problem (this problem occurs with UEFI BIOS Systems) , I solved in this way:

Because I could not enter Ubuntu (black screen and everything was blocked) I entered the Recovery Mode (You can enter in it from grub interface or setting nomodeset by pressing E from the grub interface, changing quiet splash with nomodeset )

Then I added the repository for my nvidia drivers:

sudo add-apt-repository ppa:graphics-drivers/ppa
sudo apt-get update
sudo apt-get upgrade

I then installed my nvidia drivers:
```
sudo apt-get install nvidia-current
```
Then I rebooted the system, entered the UEFI BIOS and disabled the SECURE BOOT option

any details found here How do I install the Nvidia drivers?

Ubuntu 18.04 won't start after dual boot installation with Windows 10

1 Answers1