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I recently bought a new Western Digital 1TB HDD and have used it one month ago - just copied some back up pictures.

  • I plugged it in again yesterday [after 1 month] and saw that I was unable to create a new folder. That option was disabled.
  • I clicked onto the folder I had created one month back and inside that I was able to create new folders.
  • So I created one here. [i.e inside the folder I had created one month back]
  • I copied some data into this new folder
  • As the copy was inprogress, I started to see why I wasn't able to create a new folder in HDD's main directory
  • At one point, while the copy was in progress, I forcely removed the HDD from the USB port [My mistake]
  • From then on the HDD is not mounted by Ubuntu

:~$ lsusb
Bus 002 Device 003: ID 1058:25e1 Western Digital Technologies, Inc.

:~$ ls /dev/ | grep sdc
sdc
sdc1

:~# fdisk -l /dev/sdc

WARNING: GPT (GUID Partition Table) detected on '/dev/sdc'! The util 
fdisk doesn't support GPT. Use GNU Parted.


Disk /dev/sdc: 1000.2 GB, 1000170586112 bytes
256 heads, 63 sectors/track, 121122 cylinders, total 1953458176     
sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x16f2a91f

Device Boot      Start         End      Blocks   Id  System
/dev/sdc1               1  4294967295  2147483647+  ee  GPT

root@Krishna:~# dmesg | tail -n20
[  110.163583] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[  110.163585] sd 5:0:0:0: [sdc]  
[  110.163586] Sense Key : Medium Error [current] 
[  110.163589] sd 5:0:0:0: [sdc]  
[  110.163591] Add. Sense: Unrecovered read error
[  110.163592] sd 5:0:0:0: [sdc] CDB: 
[  110.163593] Read(10): 28 00 00 00 08 40 00 00 08 00
[  110.163599] end_request: critical medium error, dev sdc, sector     
2112
[  110.163603] Buffer I/O error on device sdc1, logical block 8
[  113.011433] sd 5:0:0:0: [sdc]  
[  113.011439] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[  113.011441] sd 5:0:0:0: [sdc]  
[  113.011443] Sense Key : Medium Error [current] 
[  113.011447] sd 5:0:0:0: [sdc]  
[  113.011449] Add. Sense: Unrecovered read error
[  113.011452] sd 5:0:0:0: [sdc] CDB: 
[  113.011453] Read(10): 28 00 00 00 08 40 00 00 08 00
[  113.011462] end_request: critical medium error, dev sdc, sector 
2112
[  113.011466] Buffer I/O error on device sdc1, logical block 8

But I really couldn't proceed after this - since I don't understand much from these logs.

  • I connected it to WINDOWS.
  • Troubleshooted it -which showed "no problems"
  • I tried opening the drive - it asked me to format it to make usable again
  • I did try to format it, but it just threw an error that "Windows
    couldn't format it" - I'm not much of a windows guy.

The HDD is still under warranty - just 3 months since I bought it. I can contact WD support as well.

But I'd like to know if I can try to fix this by myself.

Thanks in advance for helping me out

0 Answers0