HP Pavilion freezes after boot from USB

Question

I have created an ISO image of Ubuntu 18.04 on an USB stick with the burner of Ubuntu 17.10. When I use the USB stick to boot on a new HP Pavilion G7 running Windows 10 it loads Ubuntu 18.04 and shows a desktop. I can move the cursor but nothing happens when I click on any of the icons. I have changed the boot options to use legacy and disabled secure boot. My old Dell can boot from the USB stick without problems.

Answer 1

• After having selected boot from USB UEFI and started the boot process pressing Shift to show the Grub options.
• I edited the line with quiet splash by pressing E to nomodeset quiet splash.

• Once Ubuntu was installeded I changed the grub configuration in order to make the changes permanent:

  • editing /etc/default/grub: set the line starting with "GRUB_CMDLINE_LINUX_DEFAULT" to GRUB_CMDLINE_LINUX_DEFAULT="quiet splash nomodeset"

  • run sudo update-grub.

See How do I set 'nomodeset' after I've already installed Ubuntu?.