Does IBM Watson use machine learning?

Question

I was reading an article on Medium and wanted to make it clear whether a bot created on IBM Watson is an intelligent one or unintelligent.

Simply put, there are 2 types of chatbots — unintelligent ones that act using predefined conversation flows (algorithms) written by developers building them and intelligent ones that use machine learning to interact with users.

score 2 · Accepted Answer · edited Mar 16 '23 at 05:25

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Yes, it does and at many parts of the solution. For one of the core components - intent detection - Intento did a benchmark comparing IBM Watson and other similar products.

Outside of intent detection, there are other areas where AI techniques help - e.g. disambiguation, bootstrapping a bot from chat logs etc. Specifically for IBM Watson, you can learn more here.

edited Mar 16 '23 at 05:25

Mehdi Charife

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answered Mar 06 '19 at 01:39

aameek

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score 0 · Answer 2 · answered Mar 01 '19 at 20:59

A quick glance at the IBM Watson wikipedia page reveals that it does indeed use machine learning. Watson is a complex computing system that uses a variety of cutting edge techniques and concepts such as natural language processing and machine learning.

Does IBM Watson use machine learning?

2 Answers2