ITIL/Service Offerings and Agreements

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ITIL Service Offerings And Agreements

Introduction to SOA SOA Processes Overview

ITIL Service Portfolio Management ITIL Service Catalogue Management ITIL Demand Management ITIL Service Level Management ITIL Supplier Management ITIL Financial Management ITIL Business Relationship Management ITIL Roles and Responsibilities ITIL Technical Considerations ITIL Planning and Implementation Considerations

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