Introduction
If your device buttons are not responding to touch, follow this guide to remove and replace the faulty button pad and install a new one. This process will take approximately 25-30 minutes to complete, and the tools needed for replacement are listed in this guide.
Parts
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Unplug any cables connected to the Retroid Pocket 3+.
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Ensure your device has a charge of 5% or less as a charged battery can be dangerous if punctured.
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Remove the four 6 mm screws from the backplate of the device with a T5 Torx screwdriver.
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Use a plastic opening tool or spudger to gently pry apart the backplate from the device.
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Use a plastic opening tool or spudger to unclip the battery connector.
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Carefully lift the battery from the case.
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Lift and remove the battery.
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Undo the ribbon cable clips using the Spudger tool.
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Unclip the cable on the left side of the board.
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Carefully lift the ribbon cable to the right to remove it from the clip.
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Use a Phillips #00 screwdriver to remove the three 5.9 mm screws from the controller board.
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Carefully lift the board out of the device.
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Using the Spudger tool, put the tip under the edge of the rubber button pad to start lifting it.
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Button pad will loosen and lift straight out of the casing.
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Using a spudger, undo the ribbon cable clip connected to the main PCB along with the joystick ribbon cable.
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Use a Phillips #00 screwdriver to remove the two 5.9 mm screws.
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Carefully lift the board out of the device.
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To reassemble your device, follow these instructions in reverse order.
