Introduction
The HP Chromebook 14a-ne0013dx keyboard panel gives the user access to the keys and touchpad of the device. If the keys are not responding then you may follow this guide or take out the key individually or follow this guide to replace the whole front panel. If the touchpad is non-responsive, please follow the touchpad replacement guide.
Tools
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Remove two 8 mm screws from the bottom panel of the laptop using a Phillips #0 screwdriver.
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Remove six 6 mm screws from the bottom panel of the laptop using a Phillips #0 screwdriver.
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Flip the device over so it is right side up and open it.
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Use a Jimmy to gently pry between the keyboard and case.
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Pry gently to pop open the plastic tabs holding the top panel in. A clicking noise will occur during this step
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Continue prying, moving around all sides of the panel until it is loose.
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Carefully lift the top panel from the device body.
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Lift the top piece of the display cable's housing until it is loose. Gently pull it free.
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Lift the top piece of the touchpad cable's housing until it is loose. Gently pull it free.
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With the cables detached, lift the front panel away from the device.
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To reassemble your device, follow these instructions in reverse order.
