Introduction
This guide is going to teach users how to remove and replace the keyboard on a Dell Inspiron 11z-1121. Sometimes the keys on a keyboard may become unresponsive; this guide is a useful tool that can be used to fix the problem.
Tools
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Unscrew three black 1mm screws using the PH1 Phillips-head screwdriver on the bottom of the laptop around the battery.
 
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Flip the laptop over and open it to expose the keyboard.
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Use a plastic opening tool to pry up the keyboard, starting in the upper corner and working your way around.
 
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Lift the keyboard to expose the ribbon attaching the keyboard to the laptop.
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Flip up the black retaining flap on the ZIF connector and then pull the ribbon cable away.
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Remove the keyboard from the laptop.
 
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To reassemble your device, follow these instructions in reverse order.