Ubuntu 22.04 Can't Play Disney+ Videos After Update

Question

Disney+ videos refuse to play in either Firefox or Chrome. I get no error codes.

Answer 1

Solution for Firefox browser:

1. Enter about:config in the URL input field and accept the risk.

2. Search for general.useragent.override.

3. Select String and click +.

4. In the input field enter:

   Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:106.0) Gecko/20100101 Firefox/106.0
   

5. Accept the changes and refresh the page and the video will load.

6. Be sure not to forget to clear your browser's cache.

Source: https://www.reddit.com/r/linuxquestions/comments/yfjaa1/comment/iu6916h/?utm_source=share&utm_medium=web2x&context=3

Answer 2

Solution for Chrome/Chromium:

• Open Dev Tools (Ctrl+Shift+I)
• Open Network Conditions (Ctrl+Shift+P) and search for "Show network conditions"

In the user agent section uncheck "Use browser default" and add the custom string from Pat's answer:

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:106.0) Gecko/20100101 Firefox/106.0

Refresh the page and it should work.